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Word of advice re online food shopping

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BlueSky Mon 13-Apr-20 15:04:33

Yes that happens normally. You need to add to your order and check out straight away especially at the moment. I'm even hesitant to do that given the present traffic.

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dragonfly46 Mon 13-Apr-20 13:37:14

Last week I managed to secure a slot on the Sainsbury site for this Wednesday. I duly ordered all my food. This morning I added a few things but got diverted and didn't check out within 2 hours.
When I next went on to the site it said I had no delivery slot.
In panic I rang them which of course was initially fruitless as they kept saying they could not take my call.
I used the house phone and my mobile and eventually got through to be told that if you don't check out within the allotted time the delivery spot would be cancelled even though I had had an email to say it was fine.
Fortunately the guy on the phone was able to give me a slot on Thursday.

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