In defence of the Dragon ladies the other side of the argument.
On many threads there have been comments about how hard it is to get an appointment with the doctor because of the dragons on the reception desk. Also how these same receptionists ask personal questions wanting to know why you want to see the doctor.
The doctors themselves are so nice, but their staff are awful.
Just think for a minute who employs these dragons (the doctors) who trains these dragons (the doctors) who sets the rules by which they have to work (the doctors) who tells them what they have to say to patients (the doctors).
Who reads the riot act to the receptionist who has the temerity to ask the doctor if he/she could possibly see Mrs Bloggs as an extra as she’s on the phone and crying (the doctor)
Who is nice as pie to the patient and then throws a tantrum with the receptionist who allocated an appointment to someone the doctor didn’t want to see (the doctor)
My point is not all doctors are nice (although many are)
Not all receptionists are dragons (although some are)
If the receptionist asks why you need to see the doctor it’s because the doctor has told the receptionist they must do that.
In my experience the receptionists hate doing so and find it as embarrassing and upsetting as the patient.
These hard hearted dragons often go home with sadness in their hearts at the loss of a patient, the illness of a young child, the hopelessness of an addict and all the things they encounter during the day.
At the end of the day, if you feel you need to see a GP don’t be put off by the dragon or anyone. Be polite and persevere.
12Michael Mon 14-Dec-20 06:17:11
Doodle Mon 14-Dec-20 13:11:02
Susan56 Mon 14-Dec-20 13:20:59
LauraNorder Mon 14-Dec-20 13:23:27
grandMattie Mon 14-Dec-20 15:04:37
grandtanteJE65 Mon 14-Dec-20 15:19:28
Urmstongran Mon 14-Dec-20 15:28:06
Doodle Mon 14-Dec-20 15:44:13
grandMattie Mon 14-Dec-20 16:00:58
Gwenisgreat1 Mon 14-Dec-20 16:18:17
Polly99 Mon 14-Dec-20 17:25:01
Urmstongran Mon 14-Dec-20 19:26:26