mumofmadboys I’ve bought loads online, without viewing. A whole new kitchen including white goods, a greenhouse, Christmas presents, Birthday presents, clothes, wellies, a smart TV, and other bits too numerous to list. I get groceries delivered too. I’ve only returned one item, a jacket that was too small. But I’ve been an online shopper for some years. As to whether retail staff will transfer to the care system, I’m not sure. I’d be concerned about people doing so to earn a wage only, perhaps with little empathy or compassion for their clients.