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Why can't people in professional settingS just APOLOGISE

(11 Posts)
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JaneJudge Tue 29-Jun-21 12:45:10

It is doing my head in. Surely if someone makes a mistake, they take responsibility for it and just say sorry. Why do they have to say things like

I'm sorry you feel that way

It is/was unfortunate BUT

That is unusual, no one has ever raised that before

Protocol suggests otherwise

etc etc

never an apologise or admission of wrong doing, just buck passing. It's infuriating

I can only apologise you feel that way ARGHHHHHHHHH

I don't want you to apologise for how I feel. I want you to do your bloody job properly fgs

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JaneJudge Tue 29-Jun-21 12:45:30

Is it a full moon? confused

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Daisymae Tue 29-Jun-21 13:42:59

I believe that the reason that people won't apologize is because it's admitting blame. Where there's blame there's a claim.

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Hithere Tue 29-Jun-21 14:36:57

Exactly, it is admitting blame and you open yourself for a lawsuit

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Germanshepherdsmum Tue 29-Jun-21 15:19:07

And your professional indemnity insurance won’t cover you.

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MerylStreep Tue 29-Jun-21 15:25:56

JaneJudge
Did nobody ever tell you, if/ when you have a road accident ( and it is your fault) never admit liability.

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Hithere Tue 29-Jun-21 16:26:24

It is recommended when the police in the US stops you, don't even say "ok" to their questions.

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JaneJudge Tue 29-Jun-21 19:35:36

Hopefully I wont be in a car accident or get pulled over by US police grin

I went out and met a friend and now feel fine

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DillytheGardener Tue 29-Jun-21 19:38:15

JaneJudge yes this a bugbear of mine too. Makes me white hot with rage! Just apologies fgs.

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infoman Sun 04-Jul-21 07:10:41

I think the worst culprit is the BBC,
its a error of judgement

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Floradora9 Sun 04-Jul-21 21:34:40

Oh how agree with this . I worked in front of the public for years and tried to always say sorry about a problem . I note every time something is wrong or I take a faulty item back if anyone just says sorry. I had a big problem with RBS and was passed from pillar to post and not one person said " I am sorry about this " . I complained to the bank pointing this out and the reply came back with no mention of being sorry.

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