i have recently spent 20 days in hospital and have been home for 10 days, all the staff were brilliant (some junior doctors not so great), the problems the staff had was getting the right things to keep the ward running, basic kitchen items, my son and another patients son had to bring sugar so the whole ward could have tea, butter so the bread was not going in the bin, vegetarians had the choice of quorn curry 5 nights in a row or nothing to eat. i am not a fussy eater but most food was inedible, i ended up living on crisps and biscuits, as no visiting my son wold hand in a bag with things but not allowed to use the fridge so no sandwiches or anything that will go off in a hot ward. doctors telling me off for not eating, i said okay, you come here at meal time and sit and have a meal with me....none of them did. the staff were constantly saying sorry all the time, the nurses looked so tired as most of them are doing each shift alone when there should be two of them. i would love for some of the higher up office managers to spend a week on a ward and take note of what it is really like. i can't praise the staff enough for my care and what they have to deal with on a day to day basis.