Extended warranties

I had a problem with a JL Washing machine, I added on the extended warranty.
After a few years it developed a problem. Phoned JL for engineer to fix.
Apparently fixed, then few months later same problem, re-fixed then again few weeks later it threw a wobbly, as it was still in warranty they had to look at it again.
Phoned JL again who told me that it was a new machine so what was I doing wrong? Err new washing machine???
The previous engineer advised it should have been replaced but nothing happened I was completely unaware of this recommendation.
So I was given a new like for like new washing machine, which was different brand and more expensive.
So, I felt it was worth the extra warranty.

Sounds like you got a good deal Visigirl. I’m going to leave it until New Year, then put some pressure on! The appliance came from Argos and they use D&G for the warranty, so I’m dealing with them. I just have a sneaky feeling they’ll be slow to admit they can’t get the part and declare the machine unrepairable. Hopefully it won’t come to this and the part will be to hand soon. ?.

D&G are a dreadful company.
My late mother spent a small fortune insuring every household appliance through them.
She could have had a new washing machine every 18 months for what she spent.
When I eventually intervened and stopped all the payments staff were aggressive.
It’s a huge con.

Generally I never take out extended warranties but when we had the new kitchen I paid to extend the warranties on all the appliances with Miele. It gave me an extra 10 years and has been a boon. Any little thing going wrong they send a Miele engineer immediately even for minor problems.

I have extended warranties with D&G and have never had a problem, they either repair the machines rapidly or replace them like for like where possible.
I also rented out my sons flat and took out warranties on all his appliances and they replaced his washing machine/dryer very quickly as it was leaking into the flat below. I'd highly recommend them.

The good news is the new part is to hand and an engineer will be here on Monday to fit it. The extra warranty has cost £95 to date and my local chap charges £70 for call-out, so think I’m winning, so far.

I haven't had an extended warranty for years.I also haven't had any problems with any of my appliances and if one does need replacing they will probably work out cheaper that the warranty payments.

When I had a problem with my washing machine a local chap came out and sorted it for £50.

I think it’s time they called them what they really are. Single item insurance policies.

I don't believe in purchasing extended warranties.

I try to buy appliances from John Lewis as they usually give a two year guarantee and prices are quite competitive.

I think that all these machine should made with a dial informing everyone how many times it has been used, not age. This would allow the public to choose the most reliable machine on the market, as every family is different in their use.