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The casecof the missing hospital appointment

(105 Posts)
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MissAdventure Sat 05-Feb-22 10:40:17

The booking clerk told me I could blame my gp for not making an urgent referral.

I very kindly phoned and informed the reception lady of that.
He isn't particularly helpful, no.

Fed up with me, I think, having the audacity to be not well and refusing to go away.

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Esspee Sat 05-Feb-22 10:38:43

I would call the hospital and ask to speak to the secretary of the department you will be attending.
I have found them most helpful.

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Blossoming Sat 05-Feb-22 10:37:07

Is your GP helpful? They might be able to chase this up?

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MissAdventure Sat 05-Feb-22 10:33:31

And, the title is messed up.
Bum!

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MissAdventure Sat 05-Feb-22 10:32:15

I would really appreciate some advice, please.

If the hospital has said that I have missed an appointment, but i have had no letter, no text, and no phone call to inform me that i have finally got an appointment, is there anything i can do to ensure that i will still be seen without having to go to the bottom of list again?

I have contacted PALS, and explained that i have been waiting since last summer, and that i NEED to be seen, and apparently it was on that very same day that i was on the phone that I should have been at the hospital.
What a coincidence...

I have had no letter, or text, or phone call to inform me about the appointment, it only materialised out of thin air when I contacted PALS, after a rude booking clerk told me to wait my turn (in so many words)

She never said "Oh, actually you have an appointment for today", and I certainly wouldn't have just not gone.

So, in short, they are blaming me for their own mess up, and I am not having it!!!

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