biglouis
I have another take on freebies. I run a number of online shops and I sometimes added a freebie to a package. However I stopped this practice when I realised it can turn around and bite you in the bum.
One customer bought a batch of 3 blue hair combs. When she received 4 she complained that one was "not blue but purple" When I told her it was a freebie "Oh well I suppose it will work ..."
Another customer bought two brooches and I added a third. When she asked why it was there and learned it was a freebie she replied "Well I have two daughters so Im wondering how that will work out!" No doubt angling for another freebie. I was tempted to reply "Well here is a valuable opportunity for your daughters to learn to share" but of course I didnt.
After several such experiences from rude and ungrateful people I stopped giving freebies and only add them now for my very best regular customers who appreciate them.
No good deed goes unpunished.
I remember the first time I got a sweet in withba small order I had placed. I wasn't familiar with the practice and assumed an employee had mislaid her humbug when packing the order.
