Galaxy
It's not my job to 'support' shops, where on earth have we got this idea from. It's up to them to provide me with a service I want/need.
Exactly.
Unless we want to support shops as the main focus of High Streets, (which I don't, particularly) then where does the obligation to do so come from? If we all consume how we like, in the ways that suit us best, then High Streets will evolve in the way that we want. It is 'up to us' to do that, really, which is what I already do. Day to day things, like groceries, most clothes and household items are bought online, and I go to shops for 'leisure' shopping, eg browsing gift shops etc on holiday.
There is still a need for shops to buy things like furniture, though. Obviously it's not something people buy regularly, but when I do I want to sit on it, and look as carefully possible at the colour and finish etc. It is increasingly difficult to do so unless you want to go to a retail park with lots of chains. Getting a fabric sample from a website is not the same, really, and although I haven't done it, I can believe that returning a sofa would be a massive pain. There will be other things that really need to be seen before buying, but on the whole I see no need for a rallying cry to persuade people to Save Our Shops.