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Alison Rose Nat West

(169 Posts)
FranA Wed 26-Jul-23 19:10:53

I had never heard of her before today. I am a NatWest customer. I did a quick google search on her. Having done that, my first opinion is that she should not have been pushed out of a job that she has spent a working lifetime on. So why? I appreciate that she made a mistake even saying that NF was a customer. However that is a minor mistake. I don’t know what she gains by resigning but I guess she isn’t poor. As a female customer for now in this 37% owned bank from the day I left school (bank ownership notwithstanding). Having now told the world who I bank with I am now off to investigate the £200 bank swap deals; for no other reason than I hate to see the woman at the top of her game being forced out by a load of male politicians.

MerylStreep Wed 26-Jul-23 19:17:03

Male Politicians weren’t the only people at that meeting that went on until 2 in the morning. Board members were also there.
She damaged their brand, end of.

TerriBull Wed 26-Jul-23 19:27:19

Woman or not, her gender is really irrelevant, is she not culpable for her own ridiculous mistake and lack of discretion? Discussing any customer's account is a breach of confidentiality, not a minor mistake at all. She was the CEO and behaved like a stupid loose tongued gossip shock

growstuff Wed 26-Jul-23 19:28:08

How many female board members are there?

MrsThatcher Wed 26-Jul-23 19:29:08

Agree with Terribull

growstuff Wed 26-Jul-23 19:29:56

It was right that she resigned for speaking to the BBC. However, closing Farage's account was neither illegal nor unethical.

eazybee Wed 26-Jul-23 19:33:15

But she is not a woman at the top of her game. She made mistake after mistake, and bank employees, of which she is one, have to respect customer confidentiality. There were no reasons for closing Farage's account, and false information was circulated to explain the bank's decision.
Nothing to do with male politicians pushing her out; it is her own incompetence that has done this. She was promoted far above her abilities and for the wrong reasons, to promote ESG, and has brought the Bank into severe disrepute.

Jaxjacky Wed 26-Jul-23 19:38:28

If one of her employees had done this, no doubt they would have been sacked. Rules apply to all.

Urmstongran Wed 26-Jul-23 19:39:03

And Rachel Reeves (Labour - Shadow Chancellor of the Exchequer) publicly backed her.
Oh dear.
Wrong on so many levels Ms Reeves.

growstuff Wed 26-Jul-23 19:39:51

eazybee

But she is not a woman at the top of her game. She made mistake after mistake, and bank employees, of which she is one, have to respect customer confidentiality. There were no reasons for closing Farage's account, and false information was circulated to explain the bank's decision.
Nothing to do with male politicians pushing her out; it is her own incompetence that has done this. She was promoted far above her abilities and for the wrong reasons, to promote ESG, and has brought the Bank into severe disrepute.

Which other mistakes did she make besides telling the BBC that Farage's account wasn't commercially viable?

foxie48 Wed 26-Jul-23 19:52:25

She was paid £5.25m p.a. (or so OH tells me) If she didn't know she should keep client confidentiality, she should have. It's a very basic mistake and tbh I don't care what gender she is but I do care that she is paid so much by a bank that is partly owned by the tax payer!

maddyone Wed 26-Jul-23 19:59:14

She is guilty of a major error of judgment. She deserves what has happened to her. I would feel exactly the same whatever the gender of a person who made this poor judgment.

Lathyrus Wed 26-Jul-23 19:59:15

What other mistakes?

Heading an organisation, and presumably approving, the drawing up of dossiers on a number of clients, examining their political views and personal values. And then approving the “debanking” of those clients whose views were not in agree with herself and members of the board.

Mistake? I wouldn’t call it that.

Primrose53 Wed 26-Jul-23 20:02:40

Even the lowliest bank clerk knows from Day 1 at work that the most important part of their job is confidentiality! If they don’t comply it is instant dismissal.

She was paid a massive £5.2 million per annum so yes she made a massive mistake and should have been sacked so resigning was the right thing to do.

I could reply to growstuff’s post about it not being illegal nor unethical but I am not going to waste my breath because they are just trying to get a final jab in to Nigel Farage, because all their other false comments about him over the last week have been disproved.

Theexwife Wed 26-Jul-23 20:03:13

It is right that she resigned, she broke client confidentiality, how would you feel if someone at your bank told others of your financial situation and closed your account because they did not agree with your politics?

eazybee Wed 26-Jul-23 20:20:35

Exactly the reasons Lathyrus gives.
She was the Chief Executive and the buck stopped with her.
She ignored the likelihood of this being high profile and that Farage would contest, which is exactly what happened.
She condoned the fact that Farage was given no explanation for his account's closure, and appeared not to have even considered the possibility that he had the right to demand this information.
She may have been appointed to encourage diversity, inclusion and equality, but has clearly taken this to extreme lengths and antagonised many customers.

Whitewavemark2 Thu 27-Jul-23 05:56:09

It is being reported today, that The Treasury and Nat Wests board have backed her all along. It is Sunak and Hunt who have pressurised her to go and have now caused consternation amongst bank officials because Sunak failed to follow due process, and in doing so has damaged U.K. plc.

Rachel Reeves rightly called out the bullying of Ms Rose.

Whitewavemark2 Thu 27-Jul-23 06:17:07

Emily Maitless described Farage’s behaviour as populist where

“The power of the populist is, somehow, to turn utter entitlement into victimhood.”

Exactly!

BigBertha1 Thu 27-Jul-23 06:32:58

I agree with easybee. A major error of judgment here which calls into question her whole mo.

Dickens Thu 27-Jul-23 07:52:26

Whitewavemark2

Emily Maitless described Farage’s behaviour as populist where

“The power of the populist is, somehow, to turn utter entitlement into victimhood.”

Exactly!

Quite.

But Farage is, surely, entitled to the same degree of client confidentiality, as anyone else - regardless of his populist ramblings?

You can't change the principle just because your customer is a PITA.

She might not have disclosed the actual £sd status of his account, but as we are now all familiar with the financial requirements for banking with Coutts - she has in fact given out TMI.

Freya5 Thu 27-Jul-23 08:32:12

FranA

I had never heard of her before today. I am a NatWest customer. I did a quick google search on her. Having done that, my first opinion is that she should not have been pushed out of a job that she has spent a working lifetime on. So why? I appreciate that she made a mistake even saying that NF was a customer. However that is a minor mistake. I don’t know what she gains by resigning but I guess she isn’t poor. As a female customer for now in this 37% owned bank from the day I left school (bank ownership notwithstanding). Having now told the world who I bank with I am now off to investigate the £200 bank swap deals; for no other reason than I hate to see the woman at the top of her game being forced out by a load of male politicians.

She was the cause of her own downfall. Confidentiality is governed by law. Data protection. Banking is about money, not social engineering, or political bias.

Shinamae Thu 27-Jul-23 08:44:11

Primrose53

Even the lowliest bank clerk knows from Day 1 at work that the most important part of their job is confidentiality! If they don’t comply it is instant dismissal.

She was paid a massive £5.2 million per annum so yes she made a massive mistake and should have been sacked so resigning was the right thing to do.

I could reply to growstuff’s post about it not being illegal nor unethical but I am not going to waste my breath because they are just trying to get a final jab in to Nigel Farage, because all their other false comments about him over the last week have been disproved.

Exactly that, Primrose!!

Sago Thu 27-Jul-23 08:47:29

It’s good she has gone, the rest of the board that supported her should now go.

Casdon Thu 27-Jul-23 08:49:44

I do think she made a very serious error in breaching client confidentiality and it was right for her to resign.

My opinion of Farage’s malign influence on the UK is unchanged, but I recognise that even the arch bellend can get one thing right.

Galaxy Thu 27-Jul-23 08:55:04

Yes it's important to remember that, if Trump says the world is round I will agree with him. I think that's a skill that is disappearing.