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Alison Rose Nat West

(170 Posts)
FranA Wed 26-Jul-23 19:10:53

I had never heard of her before today. I am a NatWest customer. I did a quick google search on her. Having done that, my first opinion is that she should not have been pushed out of a job that she has spent a working lifetime on. So why? I appreciate that she made a mistake even saying that NF was a customer. However that is a minor mistake. I don’t know what she gains by resigning but I guess she isn’t poor. As a female customer for now in this 37% owned bank from the day I left school (bank ownership notwithstanding). Having now told the world who I bank with I am now off to investigate the £200 bank swap deals; for no other reason than I hate to see the woman at the top of her game being forced out by a load of male politicians.

HousePlantQueen Thu 27-Jul-23 12:05:55

A major breach of confidentiality which led to her resignation. Farage was the injured party, he has had his say, now, lets get him off our TV news please and stop giving this grifter the publicity which is his life blood. Maybe more reports on food banks instead of bank accounts for millionaires?

Callistemon21 Thu 27-Jul-23 12:10:37

It is not just him, though, HPQ

He has become the voice for all those who have been 'unbanked' for spurious reasons.

His is the tip of the latest banking iceberg.

Remember the scandals over illegal bank charges? Many of those people who were found to have been unfairly charged and repaid the money by the banks when the Ombudsman found in their favour then had their bank accounts promptly closed.

Jaberwok Thu 27-Jul-23 12:13:54

Yup, the breaching of confidentiality is the bottom line whoever the person is. For the life of me I cannot understand how 'the bank' could be so stupid as to take on someone who would undoubtedly blow the whole shabby exercise apart. Completely baffling. Allegedly Jeremy Corbyn is for some people a deeply unpleasant person,but nobody is suggesting for a moment that he should be deprived of banking facilities. It seems inconceivable that such an experienced person such as Dame Alison should have accidentally, slip of the tongue, made this comment to a BBC journalist, who, by chance, reported it back to the BBC in time for the 6 oclock news?!! All slips of the tongue? All breaches of confidentiality. I don't think so.

Dickens Thu 27-Jul-23 12:19:49

CrochetBliss

Farage is an extremely unpleasant person. She shouldn’t have been fired from a job she wholly deserved

Absolutely nothing to do with her gender identity.

... so it's acceptable to disclose confidential information about a customer if they are "extremely unpleasant"... seriously?

Everyone is entitled to the same confidentiality - I can't abide the man either, but that's irrelevant. The amount of money he has in his account is no one else's business but his and the bank's.

Rose may have "fully deserved" the job initially, but she has broken such a basic confidentiality clause, one that even junior banking staff understand, that she had to go.

The silly woman has broken a primary written-rule, sullied the reputation of the banking group - and given Farage more ammunition.

Jane43 Thu 27-Jul-23 12:26:19

Jaxjacky

If one of her employees had done this, no doubt they would have been sacked. Rules apply to all.

I agree, my first job at the age of 16 was as a bank clerk with Midland Bank, client confidentiality was drummed into us on a regular basis.

HousePlantQueen Thu 27-Jul-23 12:27:04

Callistemon21

It is not just him, though, HPQ

He has become the voice for all those who have been 'unbanked' for spurious reasons.

His is the tip of the latest banking iceberg.

Remember the scandals over illegal bank charges? Many of those people who were found to have been unfairly charged and repaid the money by the banks when the Ombudsman found in their favour then had their bank accounts promptly closed.

Yes, good point. Farage has a clear case for complaint and there are reports of many others too. But, although I shouldn't let my opinion of him cloud my opinion, I can't help feel that his outrage and frequent appearances on TV are more about promoting his own brand as a 'man of the people' than anything else. Having said that, I heard a R4 report on youngsters who had been fooled into money laundering by paying money into their bank accounts and then withdrawing it, minus a percentage for themselves. Naïve behaviour which leads to them being unable to open a bank account anywhere once discovered. Can you imagine navigating life without a bank account?

Dickens Thu 27-Jul-23 12:30:19

Callistemon21

Grantanow

Nat West and Coutts handled this very badly and gave the odious man a platform from which to exercise his political megaphone when he was drifting into obscurity. Rose should not have discussed a client with a journalist or anyone else outside the bank so she had to go. Attacking Remainers is the undertow of all this.

I agree, we don't have to have voted to leave the EU or to particularly like Farage to know that this is wrong.

She broke a cardinal rule of banking. You don't gossip about customers. Full stop
That's the nub of it Aveline.

I agree, we don't have to have voted to leave the EU or to particularly like Farage to know that this is wrong.

She broke a cardinal rule of banking. You don't gossip about customers. Full stop

Exactly this.

MerylStreep Thu 27-Jul-23 12:37:27

Callistemon21

It is not just him, though, HPQ

He has become the voice for all those who have been 'unbanked' for spurious reasons.

His is the tip of the latest banking iceberg.

Remember the scandals over illegal bank charges? Many of those people who were found to have been unfairly charged and repaid the money by the banks when the Ombudsman found in their favour then had their bank accounts promptly closed.

Im assuming that some on here have memory problems?
Re the comments above. It’s obvious to a blind man that banks will shaft you at any opportunity and yet you defend them.

MayBee70 Thu 27-Jul-23 12:45:16

I think that, in banks, Farage recognises a mirror image of himself ie something/someone that pretends to be there for the benefit of that people but are, in fact, just in it for themselves. It wouldn’t surprise me to find that Farage had manipulated the situation in some way but, unfortunately that still doesn’t make it right.

Blossoming Thu 27-Jul-23 12:45:20

I do have many problems but that doesn’t stop me from seeing how greedy and corrupt the world of high finance can be.

maddyone Thu 27-Jul-23 13:19:10

Don’t be ridiculous Maybee. Recognise it for what it was, a woman who clearly doesn’t respect confidentiality and was being paid over five million a year to not recognise confidentiality. Not manipulation by Farage, totally ridiculous idea. Is he using it to get publicity now? Yes he is, but he didn’t start the situation, the woman who doesn’t understand confidentiality did.

maddyone Thu 27-Jul-23 13:20:29

Blossoming

I do have many problems but that doesn’t stop me from seeing how greedy and corrupt the world of high finance can be.

Yes indeed Blossoming. It’s really quite revolting.

tickingbird Thu 27-Jul-23 13:32:35

Casdon.
My opinion is as valid as yours Primrose53, and you are in no position to censor what I, or anybody else says.

It wasn’t an opinion; it was a pretty foul mouthed insult. Referring to someone as a bellend?! Really? I’m half tempted to report you.

Casdon Thu 27-Jul-23 13:39:05

metro.co.uk/2015/03/31/has-your-most-hated-celebrity-made-it-into-this-game-of-bell-end-trump-cards-5128815/
I would if I were you tickingbird. I didn’t invent the expression for him though, it’s common parlance.

MayBee70 Thu 27-Jul-23 13:41:12

maddyone

Don’t be ridiculous Maybee. Recognise it for what it was, a woman who clearly doesn’t respect confidentiality and was being paid over five million a year to not recognise confidentiality. Not manipulation by Farage, totally ridiculous idea. Is he using it to get publicity now? Yes he is, but he didn’t start the situation, the woman who doesn’t understand confidentiality did.

Well, he’s manipulated it in that he now has the maximum amount of publicity for it. And I haven’t defended her in any way. I wouldn’t put anything past the man: he’s despicable.

maddyone Thu 27-Jul-23 13:44:51

So you’re said Maybee but even despicable people should be afforded confidentiality by their banks so long as they’re not breaking the law. As far as I know Farage wasn’t breaking the law. The wrongdoer in this case is not Farage, however much you may dislike and disagree with him.

tickingbird Thu 27-Jul-23 13:45:42

I would if I were you tickingbird. I didn’t invent the expression for him though, it’s common parlance.

Maybe in your circles Casdon certainly not in mine and The Metro is your preferred reading? grin

tickingbird Thu 27-Jul-23 13:47:36

According to the OED it’s Vulgar: slang. The glans of the penis. What a charmer you are.

Casdon Thu 27-Jul-23 14:01:27

The Metro is the most read newsprint in the UK, and is part of a worldwide company.
www.hurstmediacompany.co.uk/metro-profile/
Note the readership profile.
I can promise you that I know what bellend means, and yes, it is in common parlance in the non pearl clutching rural community where I live, as it is I would guess through much of the UK. Vulgar, slightly, but I do know much worse words.

rosie1959 Thu 27-Jul-23 14:02:34

Let’s face it Alison Rose broke the rules of data protection and as CEO of Nat West she should know better. And to tittle tattle about a high profile customer was beyond stupid. It doesn’t actually matter that it was Nigel Farage but it was far more likely to come out because of who he is She has paid for this digression with her job.

tickingbird Thu 27-Jul-23 14:23:05

Vulgar, slightly, but I do know much worse words.

Oh I don’t doubt it!

Callistemon21 Thu 27-Jul-23 14:29:30

MerylStreep

Callistemon21

It is not just him, though, HPQ

He has become the voice for all those who have been 'unbanked' for spurious reasons.

His is the tip of the latest banking iceberg.

Remember the scandals over illegal bank charges? Many of those people who were found to have been unfairly charged and repaid the money by the banks when the Ombudsman found in their favour then had their bank accounts promptly closed.

Im assuming that some on here have memory problems?
Re the comments above. It’s obvious to a blind man that banks will shaft you at any opportunity and yet you defend them.

Me? I'm not defending them.

I said the banks were found to be in the wrong by the Ombudman in thousands of cases. Because of their sharp practices thousands of customers went into debt, which spiralled downwards with even more charges with no hope of repaying.
The Ombudsman found for the customers and the banks were forced to pay back illegal charges.

They then shut customers' bank accounts even though the banks were found to be in the wrong.

welbeck Thu 27-Jul-23 14:36:40

another one bites the dust.
at coutts this time.

welbeck Thu 27-Jul-23 14:39:10

www.bloomberg.com/news/articles/2023-07-27/natwest-says-coutts-boss-flavel-leaves-with-immediate-effect

Callistemon21 Thu 27-Jul-23 14:41:20

Flavel says:

In the handling of Mr Farage’s case we have fallen below the bank’s high standards of personal service

^As CEO (chief executive officer) of Coutts it is right that I bear ultimate responsibility for this, which is why I am stepping down^”