On one occasion I phoned 111 as it was a bank holiday. I eventually had a phone consultation with a doctor who said I need to to see a doctor face to face (or more precisely face to backside). I asked what I should do if I couldn't get an appointment. He said "Go to A&E".
I was offered a telephone consultation the next day but explained that I'd already had one with a doctor on 111 so needed a face to face appointment. They still said there were no appointments available so I said OK I'll go to A&E! At this point the receptionist said "Wait a minute" and I miraculously had an appointment within the hour where a young doctor conducted an internal examination!
This was a few years ago, so I'm sure the situation is worse now. Doctor's practices don't want you going to A&E as it reflects poorly on the services they offer . It is also not ideal as it means patients with serious problems wait longer in A&E while patients are examined who should be dealt with elsewhere. However the walk-in centre I used to use closed during the pandemic. After a consultation on 111 my DD was directed to a walk-in centre 15 miles away Fortunately I was able to drive her there as she needed to have stitches removed after an operation on her broken ankle so clearly couln't drive herself. I gues some people would have to pay for a taxi!
Sadly it is becoming privatisation by the back door! Whoever ends up in power after the general election will have a difficulttask changing anything as things have deteriorated so badly. I never used to have any problem getting appointments when we moved here, probably because I didn't request them unnecessarily, but not any more. I feel very sorry for those with real health problems! Although I have long term health conditions, I get the routine appointments I need and so far have not suffered much outside this, though I'm on a waiting list for treatmen of my carpal tunnel problem. I was seen last summer and expected treatment in about 3 months. It's now more than double that. I guess I may have been lost from the system but as the condition is manageable I continue to wait until my next routine check when I shall ask them to see!