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Warning - renewing driving licence over 70 years old

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twinnytwin Fri 18-Oct-24 13:58:59

I received my renewal form yesterday from DVLA and decided to use the online service. I typed in the website and completed the form. However, at the end a form appeared with a credit card to complete and the statements "Government process fee £0" "Additional charge of £78 will be added for the use of our services".
I checked again that there should be no fee for over 70's and contacted AssistOnline which was shown on the website. No response, except for emails stating that my application had not completed.
Today however, I decided to dig a little deeper and it appears that when typing in the DVLA website address, the one I selected was a scam. All the questions were the same until the final credit card page. If I hadn't been suspicious it would have cost me £78.
I know there are other false websites but this one almost caught me out. Beware and be careful. My free new 10 year driving licence should be with me shortly.

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Jaxjacky Sun 22-Jun-25 15:48:26

When they send the form Nana, up to 90 days before.

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M0nica Sun 22-Jun-25 16:00:46

Luckygirl3

Passports, GHICs etc - it's a massive scam. They charge you for their "service" and all they do is pass on the info that you have sent to them.

But all this has been known for yonks and we are frequently warned of the daangers of these sites by newspapers, radio programmes money gurus and everyone else, but still some people never seem to find out.

I sometimes think that even if a government official were to make a home visit to each person and sit down at their kitchen table and brief them and then leave leaflets, many people would still fall for these scams and say that nobody warned them.

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