Good morning from Bristol.
Very noisy evening with fireworks from both the local park and cricket ground on the other side. It’s too built up for me to see, and I’m on the ground floor.
I had fantastic news yesterday! I’ve been trying to get a PoA sorted out since March. A string of misunderstandings and omissions meant that nothing has been done. Early last month I wrote to the National company’s local office, with no reply. I wrote again to the head office, the local office and the solicitor; still nothing.
At the end of last month, I wrote to the CEO at head office with copies to the others two, asking for a completion, or a refund by 20 November otherwise I’d go to the press and small claims court.
Yesterday afternoon, the HO complaint manager called me, was effusively apologetic, etc., thanking me for my restrained and courteous letter. The result is that, although he offered to sort it out locally, I refused and am expecting a full refund. I shall go to a small local company I trust. The solicitor dealing with my PoA “no longer works for the company”. I wonder why? But at last something will be moving.
We also had a complex budget meeting. Our fees will inevitably go up, but the new NI increases haven’t yet been included….
Today, I’m going to spend sewing stuff for the church craft sale next week. (Do you remember “sales of work”?)
My thoughts with you all. Carpe diem 🦩🦩🦩🦩