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Supermarket Substitutions

(11 Posts)
merlotgran Fri 09-May-25 13:57:26

Last week I ordered a pack of 1kg chicken thighs costing £2.99.
They didn’t have them so sent two packs of boneless, skinless chicken thighs weighing a total of 1.2kg and worth £6.90.

Happy with that! 🤣

Charleygirl5 Fri 09-May-25 13:48:03

Many years ago, when I had a cat, I ordered cat litter tray liners, and I was sent a pack of sanitary towels instead. This was in the days before one saw the substitutions online.

Hellogirl1 Fri 09-May-25 13:37:01

I once ordered a swiss roll from Tesco, they sent 24! Another time 5 bananas turned into 99! Needless to say I sent a few back!

V3ra Fri 09-May-25 12:18:06

With the Tesco website you can opt out of all or individual substitutions being sent.
If you don't want the substitution the driver will take it away, no problem.

ferry23 Fri 09-May-25 11:02:03

Always a bonus Rosie when something like that happens. Trouble is, it doesn't happen very often!

RosieandherMaw Fri 09-May-25 10:55:27

The first Easter of the pandemic I decided to treat myself to a bottle of Waitrose rosé Prosecco as I would be on my own.
When my order arrived I was initially disappointed to see they had been sold out of the £13.99 or so Prosecco.
They had however substituted a bottle of their own dry pink champagne retailing at £30 something a bottle.
Result!

ferry23 Fri 09-May-25 10:42:29

According to one my delivery men, if your chosen product is out of stock the pickers are automatically sent a "suggested substitution" (via some weird algorithm I assume) which they have to use regardless of whether the actual picker can find a more suitable one.

I suppose it explains why they thought I should use snack size chorizo to stuff my turkey when they didn't have any fresh stuffing. I would have thought even a pack of stuffing mix would have been preferable, but apparently not.

I do accept you're a bit in the lap of the gods with food delivery but their choices do baffle me at times!

Magenta8 Fri 09-May-25 10:16:47

I once ordered a pot of guacamole from another well known supermarket and they sent pickle flavoured Monster Munch as a sub. I read that the same supermarket sent a pack of newborn nappies as a sub for sanitary towels.

Usedtobeblonde Fri 09-May-25 10:08:51

Sorry just realised what you meant.
I thought they were sending larger pies.
Maybe they didn’t have another pack🥹

Usedtobeblonde Fri 09-May-25 10:07:15

Perhaps you could cut them in two halves.
With Sainsbury’s you can always refuse them.
Never any bother just handing them back to the driver.

ferry23 Fri 09-May-25 09:59:59

Sainsbury's - I ordered 1 pack of 4 pork pies costing £1.28

They didn't have them so substituted with 1 pack of 2 pork pies costing 64p.

Is it just me struggling to see their logic?