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Carer/companion for a rail journey

(13 Posts)
HelterSkelter1 Tue 02-Sept-25 15:23:18

Does any GN know of any recommended thznkagency supplying a carer/companion for DD who has poor health on a 3 hour rail journey from Euston. I am unable to support her myself. Thank you.

HelterSkelter1 Tue 02-Sept-25 15:24:03

Agency not thznkagency!

Musicgirl Tue 02-Sept-25 15:30:42

I don’t know about an agency but came on to ask if your daughter has a Disabled Person’s railcard. This not only entitles her to 1/3 off the fare but also a companion as a carer.

Keenie25 Tue 02-Sept-25 15:43:00

Hi HelterSkelter1
There are lots of agencys and private carer on IOW Look in your area for care providers in the community. I used to be self employed care in the community and use to get work through the local council. Where do you live?

keepingquiet Tue 02-Sept-25 15:52:12

You can also get assistance to help you on and off the train (and get you to the platform) for nothing. You just ask when you buy your ticket.

Gin Tue 02-Sept-25 15:56:17

Universal Aunts might help. They have been going for donkey’s years.

Scribbles Tue 02-Sept-25 16:06:25

I was going to suggest Universal Aunts, too.
www.universalaunts.co.uk/

HelterSkelter1 Tue 02-Sept-25 16:11:03

Yes I will try Universal Aunts...they have been going for decades.
She has a disabled persons rail card. I can accompany her to euston and in better times personally without the carer commitments I have, I would accompany her all the way.

My worries are that the train is delayed or held up and a change of trains and platforms required....which has happened to me when visiting her in the past.
Thanks for the suggestions so far.

Skydancer Tue 02-Sept-25 16:45:09

I use trains regularly. I often see staff helping people. Last week the guard helped a lady get her luggage off the train. I always think how helpful the staff are. I think you only have to ask at the departure station and the station where the person gets off will also be informed.

BlueBelle Tue 02-Sept-25 16:50:09

Skydancer you are right if you book for help they are normally very helpful
What’s IOW Keenie apart from the Isle of Wight ?

HelterSkelter1 Tue 02-Sept-25 17:14:42

On the way here she booked assistance on the 3 hour train, but had a friend to help her on so didnt use the assistance when she got on the train. Because she hadnt used that part of the assistance they cancelled the assistance at her destination. Her mistake of course but she didnt realise. She is wiser now.

Keenie25 Wed 03-Sept-25 14:33:45

Hi BlueBelle
Yes you re right sunny Isle of Wight😃

Frogoet Wed 03-Sept-25 22:03:39

Okay if all goes well but some disabled have experienced many probs
One last did not get help to get off and ended up waiting hours in an e
Pry train