Gransnet forums

Chat

Tesco online .... or another?

(71 Posts)
Luckygirl3 Wed 22-Oct-25 13:56:51

Just wondering if anyone has any ideas to throw in.

I have shopped with Tesco online delivery services for many years. I choose them because I find the interface easy, they have a few items that I am not sure I can get elsewhere and also they have the option to add a note to each item (e.g. long eat by date please).

Also I could get hardware items like printer paper or party balloons in with my grocery order. They have now changed this and such things are there but they are available through a third party seller with a long delay and of course expensive postage (when I am already paying a delivery charge).

I was going to shop around a bit and see what I could find from other supermarket grocery delivery sites, but thought I might try the "shortcut" of gransnet in case anyone uses another site and can advise at all whether similar changes have happened there.

Thank you for your help with this.

Franbern Wed 22-Oct-25 14:03:17

I use Sainsbury's home delivery, but it is far from really good. Lots if items I know appear on shelves in their stories are not available on line, no idea why
Also, items bought individually, say baking potatoes or Bramley apples, there is no way of asking for small, medium or large size only, etc.

Visgir1 Wed 22-Oct-25 14:12:38

I have just seen this identical post on Mumsnet... Word for word (substitute GN for MN) is this a shopping survey??

Grannydaisy1 Wed 22-Oct-25 14:13:01

I have used Asda online delivery for years and found them really good. Like Tesco though they have recently started to sell some household items differently

Luckygirl3 Wed 22-Oct-25 14:23:40

Visgir1

I have just seen this identical post on Mumsnet... Word for word (substitute GN for MN) is this a shopping survey??

No .... it is me on another site!

Moonwatcher1904 Wed 22-Oct-25 14:24:57

Franbern

I use Sainsbury's home delivery, but it is far from really good. Lots if items I know appear on shelves in their stories are not available on line, no idea why
Also, items bought individually, say baking potatoes or Bramley apples, there is no way of asking for small, medium or large size only, etc.

Same here Franbern but it's a pain when your email comes in the morning and there are missing items. It's also a nuisance when you pick your items but can't tick anything to request no replacement until you have actually placed the order.

NotSpaghetti Wed 22-Oct-25 14:37:22

I like Ocado best.
It has better search facilities I think and lots of things to filter with.
You can also sort price wise by weight (say) so if you can have 500gms for £3.82 or 295g for £2.05 or 475g for £3.70 you will know which is cheaper per gram.

Flippinheck Wed 22-Oct-25 14:37:25

I really don’t think there’s much between them, though I find myself using Morrisons and Ocado more often than the others.
This is purely because they still deliver in (returnable/refundable) poly bags rather than those big plastic trays, which means I can deal with the bags myself and don’t have to ask the delivery person into my house with his/her wet boots. To be fair they are always willing but even so…
You need to watch the minimum delivery requirement too. Ocado have (I think) put up their minimum spend to £75 if you are using a (paid for) smart pass, though it is still £40 if you pay for deliveries.

Moonwatcher1904 Wed 22-Oct-25 15:13:45

We started using Sainsburys during lockdown as my DH was classed as vulnerable after major surgery. It was the only one, out of the big supermarkets, who enabled priority deliveries for us. Same for the Xmas delivery spots as we have now placed a small order and can add to it whenever.

Georgesgran Wed 22-Oct-25 15:36:59

Sainsbury’s denied us priority deliveries during Covid, so I used to visit Tesco once a week!
I’ve never set foot in Sainsbury’s since and prefer Tesco, even though it’s a bit further away.

Voted with my feet!

kittylester Wed 22-Oct-25 15:42:06

I too have used Sainsbury's since lockdown and can't really fault it. True somethings are not available or are subbed but you don't have to accept the subs or, indeed, anything you've ordered when it arrives at yiur door.

I can tick a box as I order to say whether a sub might be acceptable so I don't understand the post by Moonwatcher.

Jaxjacky Wed 22-Oct-25 16:09:27

I too use Tesco Luckygirl I think all supermarkets are going the same way so I order other items elsewhere - usually Amazon.

Clematis46 Wed 22-Oct-25 16:16:48

A shout out for the delivery drivers who are always cheerful, helpful and courteous, come rain or shine.

62Granny Wed 22-Oct-25 16:22:31

I use Tesco as I like their delivery saver package, I use the off peak one which is after 3 pm (unlimited delivery )in the afternoon and suits us .I have noticed that some items are only available via Marketplace but they are not things I would worry about and are usually available on other selling platforms( amazon) I did recently buy a toilet brush and earlier in the year a toaster and kettle. So some items are available via the normal delivery. Same as not everything is available in store these days.

62Granny Wed 22-Oct-25 16:28:49

I have just looked on Tesco site and both of the items you mentioned , part balloons and printed paper are both coming up as available with delivery and a choice of types paper and balloon colours,

62Granny Wed 22-Oct-25 16:29:30

Sorry should be Party and Printer.

Usedtobeblonde Wed 22-Oct-25 16:34:20

I have used Sainsbury’s for many years now and am more than happy.
As Kitty said you get an email telling you of substitutions and you just tell the driver you don’t want them.
This does not happen often at all and is usually just a different size.
You always benefit price wise if this happens.
The drivers are very good, carry it through to the kitchen and help unpack.
I am happy.

Visgir1 Wed 22-Oct-25 16:35:53

Luckygirl3... Definitely doing your research then 😅
I'm a Waitrose on line shopper, very unusual they don't have the product, good service from the Delivery driver who helps unpack.
However they don't do Balloons or printer paper.

Kate1949 Wed 22-Oct-25 16:46:11

We have had Tesco from the start of the pandemic. They have been brilliant. We've rarely had a substitution. The drivers are friendly and helpful. It's a shame if things are changing.

JamesandJon33 Wed 22-Oct-25 16:54:15

Tesco now sell postage stamps as part of an online delivery; but you can’t buy them at the counter in shops. The assistant had no idea why .

growstuff Wed 22-Oct-25 17:02:54

62Granny

I have just looked on Tesco site and both of the items you mentioned , part balloons and printed paper are both coming up as available with delivery and a choice of types paper and balloon colours,

I had some printer paper delivered today at no extra charge, so it's not just your local site.

Charleygirl5 Wed 22-Oct-25 17:13:00

I am so pleased that Ocado and M&S share because I only buy M&S jars of coffee. I seek out offers, and am usually glad because to date, all the orders have arrived.

I use Morrisons the most and have started using Sainsbury's for a change. I have done well with the Nectar points.

Sainsbury's staff do not carry my groceries to the kitchen so now I place most items on a single sheet and pull it through as I do not have carpets or rugs.

I stopped driving in July so add Amazon and I need never leave the house!

Elegran Wed 22-Oct-25 17:51:15

JamesandJon33

Tesco now sell postage stamps as part of an online delivery; but you can’t buy them at the counter in shops. The assistant had no idea why .

In my Tesco you can buy them from the customer services counter (along with cigarettes and scratch cards) and they will order a taxi for you if you need one.

Moonwatcher1904 Wed 22-Oct-25 18:00:00

kittylester

I too have used Sainsbury's since lockdown and can't really fault it. True somethings are not available or are subbed but you don't have to accept the subs or, indeed, anything you've ordered when it arrives at yiur door.

I can tick a box as I order to say whether a sub might be acceptable so I don't understand the post by Moonwatcher.

I couldn't find a box to tick as I ordered things. That's why I said that. I will have another look perhaps I've missed something. x

pably15 Wed 22-Oct-25 18:01:06

I've found that with Tesco too,I make my own greetings cards and used to get envelopes with my order, but they still sell them in the store.