Gransnet forums

Chat

Is it all for the cameras?

(28 Posts)
Sago Wed 28-Jan-26 10:18:52

A week ago today. I called into our GP surgery to make an appointment as I have a mole that’s changed in appearance.

I got an appointment for the following day.

I was referred and am at the hospital dermatology unit this afternoon.

So obviously I have no complaints regarding the speed of service.

However the GP was just so offhand and really rude, I said a cheery good afternoon which he ignored, he then stated there would be a trainee with him but didn’t look at me when he spoke, I couldn’t make out what he said as he had a strong accent, he repeated in an exasperated tone.

The consultation was short and at no point did the doctor make eye contact.

I have watched a TV series about GP’s it focuses on different practices across the country, all staff is so nice, the GP’s all come across as approachable and warm.

It occurred to me that in my whole adult life I have only come across 2 doctors that were actually pleasant.

Is it all for the cameras?

Oldnproud Wed 28-Jan-26 10:25:09

Down to the luck of the draw, I suppose.

I have found that the vast majority of GPs at my local practice are extremely pleasant, and thorough too.

Dentists are another matter though!

fancyflowers Wed 28-Jan-26 10:26:48

Most of the doctors I have seen have been very pleasant, so I think you were just unlucky.

I don't think they are only pleasant when a camera is on them.

M0nica Wed 28-Jan-26 10:27:56

I would rather have cross doctors that knew their stuff than the lovely cheery charming one who messed my life up with 2 misdiagnoses

Astitchintime Wed 28-Jan-26 10:32:12

No, I don’t think it is for the cameras. The Gp’s at our group practice are lovely. It is a teaching practice and there’s often medical students in too and patients are given the option to refuse.

All our Gp’s mostly communicate extremely well and speak in layman’s terms if a patient doesn’t comprehend the medical definition of a condition/result/treatment. I make a point of asking anyone to explain, after all it is my body and ultimately my responsibility to create for it.

OP, if you felt that GP was particularly you could have either said so to their face or taken the matter up with the practice manager.

Greyduster Wed 28-Jan-26 10:33:03

The GPs at my surgery vary, but none of them are what I would think of as hostile. One is very brisk and business like but he’s pleasant. Another is at the other end of the scale is very empathetic and “reaches out” to you. I’m sure which I prefer!

Kate1949 Wed 28-Jan-26 10:33:16

sago. We watch GPs Behind Closed Doors. I said to DH, I want a doctor like that. He said 'its for the cameras.'. Some even hug and kiss patients.

Call the Midwife makes me laugh. Our daughter was born in 1970. Almost every midwife and nurse I encountered was horrible. As for the nuns, I was taught by them at school. No kindness there.

Greyduster Wed 28-Jan-26 10:34:37

I’m NOT sure which I prefer!!

Cabbie21 Wed 28-Jan-26 10:37:37

I have never once encountered an unfriendly doctor.

About 50 years ago the senior doctor in a practice of two was losing his memory and concentration. He asked a question then silence followed for ages before a reply or the next question. It was painful and embarrassing. He should have retired.

Primrose53 Wed 28-Jan-26 10:38:33

Oldnproud

Down to the luck of the draw, I suppose.

I have found that the vast majority of GPs at my local practice are extremely pleasant, and thorough too.

Dentists are another matter though!

How I agree about dentists! I saw a very young, nervous Pakistani dentist who had very bad breath and was breathing so heavily his mask was inflating. It was horrible. Pretty sure he had just qualified. I told him I was very nervous especially after a 25 minute wait and asked him to numb my mouth before the injections which he did.

He struggled and struggled to get the tooth out which was very uncomfortable. The nurse tried to reassure me and asked him whether she should call in the female dentist. He said he would have another go and then call her. I then ended up with two dentists and 3 nurses all around me and she got it out but it broke twice. She then said I needed stitches in it but he asked her to do it. I also got antibiotics and strong painkillers.

It was a horrible experience and I think he messed up but what can I do? I have to go back in 10 days to see if it has healed. I find this odd because my husband had two teeth out last month at same practice with another dentist and did not have to go back or take antibiotics. I am dosed up with painkillers today as it was very painful when I woke up.

MaizieD Wed 28-Jan-26 10:40:51

I've only ever encountered one unpleasant doctor in my 70+ years and that was a GP in the surgery we attended when we first came to the NE. Appointments with him were avoided by many locals if they possibly could be..

Never had a problem with dentists, either.

I think you've been unlucky Sago

Greenfinch Wed 28-Jan-26 10:45:58

That was a very unpleasant experience Primrose. You obviously presented a real challenge to a newly qualified dentist . I had the opposite experience. Having made a routine thirty minute appointment for an extraction, it was all over in about five. When I expressed surprise the dentist said “ Well I am very experienced you know”. Thank goodness!

GrannyGravy13 Wed 28-Jan-26 10:54:06

I had a GP appointment Christmas week, he didn’t make eye contact, prescribed drugs at a dose and length of time that I knew would lead to me being hospitalised.

I asked him to please read my notes, regarding this and was told in no uncertain terms I do not need to read your notes, I am a doctor He then went on to say if I felt ill to take myself to A & E.

I made an immediate complaint to the Practice Manager, who was kind and listened, waiting to hear of the outcome.

After a chat with the local pharmacist I ignored his advice, cracked open my rescue pack and struggled through Christmas, changing many plans.

Roll on the first Monday after the Christmas close down, got an appointment with the most kind, empathetic GP, who had read my notes beforehand and listened to me.

I told him of my self prescribing he said I had done the right thing and was horrified by his colleagues behaviour.

I like to think that there are far more good GP’s than bad.

My dentist has been a saint over the last 20+ years, I am a nervous wreck, with a phobia of everything dental. He has been understanding, kind and gentle.

Allira Wed 28-Jan-26 11:00:38

On the whole have found GPs pleasant and helpful, although an occasional one has been unhelpful, gruff and one was just plain rude when I took my baby to see him, but the next time was more concerned and referred us to a Consultant.

Aveline Wed 28-Jan-26 11:07:06

I saw an extremely nice friendly GP yesterday. I've always found doctors to be pleasant. They seem chattier these days.

Jane43 Wed 28-Jan-26 11:14:06

Primrose53

Oldnproud

Down to the luck of the draw, I suppose.

I have found that the vast majority of GPs at my local practice are extremely pleasant, and thorough too.

Dentists are another matter though!

How I agree about dentists! I saw a very young, nervous Pakistani dentist who had very bad breath and was breathing so heavily his mask was inflating. It was horrible. Pretty sure he had just qualified. I told him I was very nervous especially after a 25 minute wait and asked him to numb my mouth before the injections which he did.

He struggled and struggled to get the tooth out which was very uncomfortable. The nurse tried to reassure me and asked him whether she should call in the female dentist. He said he would have another go and then call her. I then ended up with two dentists and 3 nurses all around me and she got it out but it broke twice. She then said I needed stitches in it but he asked her to do it. I also got antibiotics and strong painkillers.

It was a horrible experience and I think he messed up but what can I do? I have to go back in 10 days to see if it has healed. I find this odd because my husband had two teeth out last month at same practice with another dentist and did not have to go back or take antibiotics. I am dosed up with painkillers today as it was very painful when I woke up.

At our local dental practice they seem to take a newly qualified dentist for a year then they move on and somebody else arrives, perhaps it is part of their training. My DH wanted a new denture and the young lady who saw him really messed up and the final denture just wasn’t right. He went back to complain and they said the young lady was no longer at the practice and they offered him a refund or ‘somebody else would try’. The words didn’t fill him with confidence so he took the refund and went to a private practice with a very experienced dentist who took much more time and trouble, of course it was more expensive because at the time he was an NHS patient at our local practice.

crazyH Wed 28-Jan-26 11:17:15

Primrose - I had severe bleeding after a tooth extraction - lasted for a couple of hours. Constant use of ice etc, it finally stopped. I hate dental procedures.

Chestnut Wed 28-Jan-26 11:27:12

Some horrid stories here. I send my sympathy to Primrose and GG13 for such unpleasant experiences.

I'm amazed so many have managed to see doctors at all. I haven't physically seen one for about 10 years. You send a message online and then the receptionist phones you with a message from the doctor. They either prescribe some medication or tell you to go to A&E. You do not get examined or have a chat with the doctor.

The only exception was over Christmas (yes I had a horrid Christmas experience too). I had fallen over and hurt my knee, unable to walk or leave the house. I actually managed to get a home visit on 31 Dec but the doctor was so rude and unhelpful I was left feeling tearful. He clearly didn't want to be there, no time for housebound old women! I should have set up a hidden camera and recorded it.

One thing I often think I should do is to get out my phone and ask the medical person if they mind me recording our conversation because I won't remember everything they say and will need to listen again at home. Absolutely true! But it might make the unpleasant ones behave themselves.

Sago Wed 28-Jan-26 12:26:57

My experience with dentists has always been excellent!
Just doctors😬😬😬😬

madeleine45 Wed 28-Jan-26 12:42:40

Many years ago, I had an interesting time, when I used to go to be a "patient" for people nearing the end of their course. I have been in plays and opera, and the idea was, that the lecturer would tell me the "illness and symptoms" that I needed to go with, but there would also be added things. So for example I might be told to be hard of hearing and request many repetitions, or almost whisper, or on one occasion, I had to walk into the room with a slight limp, and say I was having problems with my shoulders etc. So the students were there to recognise the whole patient,not just look for the specific one symptom etc. These were also filmed so that they could all look and see how they had interacted and what they might have missed etc.

I was told by both the lecturer and some of the students, that it had been worthwhile for them, and had helped them tobe more aware and observant. Their courses were so full and busy that there was little attention put into their actual interactions. I moved away, but had enjoyed being a volunteer for this and you could actually also see the confidence building when they got things right too. No idea if such a scheme still exists today, but thought it was a good scheme. I dislike it when I hear in a hospital " the appendix in bed 5". I understand it is a shortcut, but it does turn you into a symptom and doesnt remind anyone that first of all you are a person.

GoodAfternoonTea Wed 28-Jan-26 12:44:33

I swopped my doctor's practice because the receptionists were so rude. At my new practice, the lead seems to insist on good manners all around. I did go to one doctor who told me her life story and then the next one was very quick. I have now found a gentle lady doctor who is very serene and thorough. Fingers crossed it lasts.

keepingquiet Wed 28-Jan-26 12:46:36

Doctors, believe or not, have off days and are a mix of the very dedicated and the socially ambitious.
Some are rude, even offensive in the past, but the vast majority are decent and want to do a good job.

I must have been lucky, but have only ever had really nice dentists.

friendlygingercat Wed 28-Jan-26 12:56:00

There is only one doctor in my GP ractice I dont like. She is Polish and comes across as very abrupt. It may be simply her manner but I try to avoid seeing her. It is a large multi ethnic practice in keeping with the area.

friendlygingercat Wed 28-Jan-26 13:02:36

I sent a message earlir this week about a bad knee and wanting a cortisone injection. There is onely one doctor who does them. I got a reply they needed a x-ray and to go to A&E. I messaged back to say I was agorophobic and could not hack it at A&E and could they refer me direct for an appointment. A doctor rang me yesterday and told me of a walk in center at the hospital where you can get an x ray. However Ive now been booked in for friday am with the doctor who does the injections saying he may not need an x ray. Lets hope he can go ahead and do the injection. I know its not a permanent cure but Ive always had a good reaction to cortisone.

Sadgrandma Wed 28-Jan-26 13:21:54

Oh how I miss the original doctors who ran our surgery. They were a husband and wife team and both were extremely friendly and professional. They used to make home visits and would often pop in to see elderly patients in our village when they were passing. They knew all their patients and remembered their ailments. Sadly they retired and the practice is now part of a larger one covering three villages. You now never get to see the same doctor twice and most times they are locums . Often they give conflicting advice. Oh for the old days Sigh