Rage at the train station

I know she was probably struggling, and you explained your circumstance, but that didn't give her the right to speak to you the way she did.

Thank you for your support. I have spent all morning upset and in future I will just have to ignore her.

If this young mother has form you really need to stay clear, was kind of you to offer but she obviously has anger issues, and I worry about the little ones who can hear and see their mother’s rage. I know how it is to struggle with little ones, I at one time had four children under the age of six - two are twins - and I often had to use buses or the train whilst my DH was at work, I was often exasperated and exhausted but I never yelled at anyone like that. Is just really rude and horrible for the children.

Avoid in future.

Yes I actually really feel sorry for the kids she yells at them constantly its so sad. You had your hands full fallingstar but knew not to yell especially in front of little ones.

I am a bit worried that she continues all of this tomorrow. I will just ignore her and not give her the time of day!

Isn't there a lift at the station? Most stations do have one now. If there is then she is making a mountain out of a molehill.
Like you I wouldnt want to hurt my back carrying a buggy. What an unpleasant woman. You will have to ignore her in the future. Being shouted at is upsetting. And shouting at the children is upsetting for you and of course for them as well.
Hopefully you can avoid her in the future.

Thank you for your reply. The station is very small and unfortunately there is not a lift. It also makes it more awkward too as its hard to avoid other passengers. You get to see the same passengers daily. But you are right I have to just ignore her.

Don't ever ask to help her again. She sounds very rude.

'She is very unpleasant and I tried once before to help her and I was yelled and sworn at...' so why did you offer again? On the lines of fool me once, shame on you, fool me twice, shame on me... and anyway, since there were bystanders, you will note that not one of them offered to help her... I wonder why...

She was very rude but maybe anxious because leaving them on the platform could be terrifyingly dangerous! Maybe there could be staff to help?

Ignore and avoid in future Claudia. There is NO excuse for rudeness and to criticise you for not carrying the buggy because you were protecting your own physical welfare just beggars belief!

Oh I have the absolute horrors at the very idea of leaving small children on a platform! So many stations have no lifts. I'm often at South Kensington tube station and the way up to the street from the District line involves two staircases. Luckily, in spite of so many people thinking London people are unfriendly, those with buggies and luggage are nearly always offered help. People can be so kind, fortunately. Sad that the mother gave you that reaction.

None of us know her story or what might have happened to her that morning.

You're very patient Claudia, if that had been me, she'd have had a verbal blasting to rival a power sander.

Oh, and if she's like it constantly, I'd find a way to report her to social services.

Gummie

None of us know her story or what might have happened to her that morning.

The OP has said that this particular woman is a regular on the platform and has yelled and sworn at others before. Could understand a one off when a mother is just at the end of her tether but this woman sounds like a repeat offender. And as I said before I fear for her children in these circumstances.

Ignore her and pretend you are deaf ....

How awful and upsetting for you. Just ignore her completely

I’ve been in a similar position many a time with three under 4. Carry toddler in one arm.
Carry buggy, folded, in other hand.
Tell older child to hold on to you and….
Off you go!
No shouting necessary.

Seems that the person must be a regular if taling children to school by train. My concern would be the children not just for witnessing the behaviour towatds you but directed towards them. Some contact with social services would be top of my list. If that's what she's like in public what on earth is she like behind closed doors.

Just stay away from her and sit in another seat. Don't speak or look at her again. She is not your problem.

She obviously can't cope with her own children. And l do feel sorry for the kids but not for her.

There are lots of people like her who thinks everybody else should look after their kids.

Which begs the question. Why do they have kids in that case.

Nanny27

I’ve been in a similar position many a time with three under 4. Carry toddler in one arm.
Carry buggy, folded, in other hand.
Tell older child to hold on to you and….
Off you go!
No shouting necessary.

Small rucksack on back too, don't carry a bag.

I don't know how heavy or cumbersome 'buggies' are now, perhaps more like pushchairs.

Claudia1969

Thank you for your reply. The station is very small and unfortunately there is not a lift. It also makes it more awkward too as its hard to avoid other passengers. You get to see the same passengers daily. But you are right I have to just ignore her.

I thought ALL platforms had to be accessible now?

Yes, she was rude, but possibly stressed and having trouble with the older child not doing what she was told (possibly not really old enough to have that responsibility?)

Try not to give it another thought, unless you want to complain to the station mgt company?

Where my brother lives, there is a big message on one platform telling people to go to the next stop and come back if they want street access without steps

At mine there are now lifts, but before there was signposts to the goods ramp at the far end of the platform.

Tanjamaltija

'She is very unpleasant and I tried once before to help her and I was yelled and sworn at...' so why did you offer again? On the lines of fool me once, shame on you, fool me twice, shame on me... and anyway, since there were bystanders, you will note that not one of them offered to help her... I wonder why...

Yes you are right so foolish to offer help again! I have learnt my lesson now!

Yes that is the problem here she is constantly yelling at her older daughter its not a one off! Unfortunately it is such a small Station that there is not any staff around to help her.