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Poor result of slightly pathetic complaint

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Passiflora Mon 02-Mar-26 23:36:27

This is just a thing that is bothering me. I want to know if anyone has ideas about how I could have done it more successfully.

I was in a trendy coffee shop on my own. As I sat down the waitress gave me menus and asked what I wanted to drink. Coffee shop not very full, 2 waiters in the area. Breakfast time. I asked for coffee which was quickly brought, not asked if I wanted anything else then left alone for 40 minutes. I did have a book open but was looking around for attention after about 15. Eventually made strong enough signs that the waiter came over. I said "I know I'm a woman of a certain age and therefore invisible but I would like another coffee and something to eat. I said it gently and with a smile. His face hardened and reddened with what looked like anger. He barely listened to what I wanted, some sort of fruited Danish and said there was nothing like that. Brought me the coffee but couldn't get away fast enough.

I wanted just to remind him to be aware of all customers. What would have worked better do you think?

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Wyllow3 Thu 12-Mar-26 22:54:33

Yes, white hair, smile, ask after then, express gratitude, bright but not OTT colours, gets a long way. not trying to be younger, but to try and be valued. And often you are.

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Deedaa Thu 12-Mar-26 23:07:29

Anyone who has worked in this sort of setting knows that any form of sarcasm or criticism, however pleasantly framed, will not go down well with waiting staff. They will be used to dealing with more awkward customers than you can imagine and you will just be added to the list. A smile and a pleasant request is all it takes.

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