Gransnet forums

Chat

Travelodge hotels woes

(56 Posts)
infoman Mon 16-Mar-26 14:03:30

I have stayed in Travelodge hotels a few times,always found it okay till now.
The boss of travelodge is to meet with M.P.S in Portcullis house in London to discuss the events of the last few days.
Not sure if the meeting is being broadcast LIVE,but I understand there will be another meeting with the boss of Travelodge with M.P.s later in the week.

bookwormbabe Mon 16-Mar-26 14:07:24

Sorry, what events are these?

Retread Mon 16-Mar-26 15:01:18

I think the OP is referring to a recent incident where a spare room key was given out without checking with the guest:

The Travelodge hotel chain says it has made "immediate changes" to its door key policy after a hotel guest was sexually assaulted by a man who was given the key card to her room. Kyran Smith was jailed in February for seven-and-a-half years following the attack at a Travelodge in Maidenhead, Berkshire, in December 2022. The chain's chief executive Jo Boydell apologised to the victim in a statement on Sunday and said the changes would ensure additional or replacement keys were only issued with permission from the person staying in the room.

Retread Mon 16-Mar-26 15:01:55

Sorry incident not recent, the case came up in February.

Galaxy Mon 16-Mar-26 15:03:38

That's quite a statement really. That they only mow will need permission from the person in the room.

Galaxy Mon 16-Mar-26 15:03:51

Now that should say.

Georgesgran Mon 16-Mar-26 15:54:05

I saw KS making a statement about it in parliament on the news yesterday or perhaps today.

GrannyGravy13 Mon 16-Mar-26 15:57:42

I cannot understand why people do not lock their hotel room doors and/or use the chain 🤦‍♀️

We always lock the door when we are inside a hotel room, whether it be night or daytime.

SORES Mon 16-Mar-26 17:01:52

Door wedges should be handed over with room keys.

Litterpicker Mon 16-Mar-26 17:19:44

The man claimed he was the woman’s boyfriend and apparently they had met each other at a party the previous evening - presumably he had her name? He managed to convince the reception person anyway.

www.leeds-live.co.uk/news/leeds-news/travelodge-staff-gave-rapist-keys-33547389

infoman Mon 16-Mar-26 19:09:28

Travelodge hotels don't have chains fitted.

Regarding wedges,I think that would be a no go,if smoke was detected in the room and the occupant was thought to be inside,the door would have to be smashed down.

JaneJudge Mon 16-Mar-26 19:15:51

So it’s already taken 4 years?

Fallingstar Mon 16-Mar-26 19:22:10

I think was a dreadful response initially by TravelLodge who simply offered the victim £30. And as was said on the news it has taken many years - it occurred in 2022 - for the hotel chain CEO to do anything about this, with MPs, the HoL, and the PM having to get involved.
Giving key cards to anyone other than named guests occupying the room is totally unacceptable.
The man was jailed for the sexual assault but no doubt the woman is still suffering after such a terrible attack. God forbid if the man had a knife….

Fallingstar Mon 16-Mar-26 19:24:36

GrannyGravy13

I cannot understand why people do not lock their hotel room doors and/or use the chain 🤦‍♀️

We always lock the door when we are inside a hotel room, whether it be night or daytime.

Can a hotel room with a key card be locked from the inside?
The door locks automatically from the outside once you are in the room so the only way in is with a keycard. I don’t believe chains are usual in such hotels.

GrannyGravy13 Mon 16-Mar-26 19:25:48

infoman

Travelodge hotels don't have chains fitted.

Regarding wedges,I think that would be a no go,if smoke was detected in the room and the occupant was thought to be inside,the door would have to be smashed down.

Some do have chains or the swing type deadlocks.

Some rely on automatic locking after using key card entry.

GrannyGravy13 Mon 16-Mar-26 19:27:21

Fallingstar I have no recollection of staying in a hotel room with no internal lock or chain, and I have traveled extensively.

Fallingstar Mon 16-Mar-26 19:45:07

GrannyGravy13

Fallingstar I have no recollection of staying in a hotel room with no internal lock or chain, and I have traveled extensively.

I will take your word for it. We must have been a bit lax then because we assumed the door would be locked when it swung shut.
Will be more careful in future

David49 Mon 16-Mar-26 19:56:12

We havnt stayed at TL recently Premier Inn first choice, there and other places a chain is usually fitted, Ive forgotten my key a few times. Ive never asked for a new key, I go to the door and knock, doors have spy holes an unexpected person would be identified. In many hotels the key is needed to get past reception and operate the lift as well as the room.l

All sorts of ruses could be used to get in but there is no way a spare key should be given to anyone, in an emergency situation the concierge should accompany the person to the room.

twaddle Mon 16-Mar-26 19:58:11

GrannyGravy13

Fallingstar I have no recollection of staying in a hotel room with no internal lock or chain, and I have traveled extensively.

My default hotel when staying in the UK is Premier Inn and I don't ever remember seeing a door chain or dead lock.

twaddle Mon 16-Mar-26 19:59:41

David, I'll check next time I stay in a Premier Inn, but I don't ever remember a door chain. In any case, I've never used it.

David49 Mon 16-Mar-26 20:19:17

GrannyGravy13

Fallingstar I have no recollection of staying in a hotel room with no internal lock or chain, and I have traveled extensively.

There is often an internal lock that stops the electronic lock working

Allira Mon 16-Mar-26 20:21:20

twaddle

GrannyGravy13

Fallingstar I have no recollection of staying in a hotel room with no internal lock or chain, and I have traveled extensively.

My default hotel when staying in the UK is Premier Inn and I don't ever remember seeing a door chain or dead lock.

I've never seen one either in various hotels around the world.

David49 Mon 16-Mar-26 20:30:13

twaddle

David, I'll check next time I stay in a Premier Inn, but I don't ever remember a door chain. In any case, I've never used it.

Usually it's the knob or lever below the internal handle, we certainly use it if we are staying in a dodgy location. If the windows have bars on its dodgy!

twaddle Mon 16-Mar-26 20:36:20

That doesn't sound good from a H&S perspective. How would the management gain access in the case of an emergency?

David49 Mon 16-Mar-26 20:39:14

Here is Premier Inns policy, it's what I have seen.

When you check in, we'll hand you your room details discreetly and we won't say your room number out loud, so no details about you can be overheard at reception
• Where possible, we won’t check vulnerable or solo female travellers into rooms that are on the ground floor or at the end of a corridor
• Every Premier Inn has a door entry system and only Premier Inn guests can enter after 11pm at night
• Every bedroom door is fitted with a deadlock or chain for the most secure protection