Thanks again, Gransnet 
As one of the winners of the Oi Frog! book and slightly squished yule log, I was delighted to receive a copy of Quick Quack Quentin in today's post...another of Kes Gray's delightful picture books. My 4 year old grandson giggled all the way through Oi Frog! so I anticipate having fun with this one too.
I think it's really good of the publishers - Hachette Children's Group to have done this. So many companies these days try to fob you off when things go wrong. In this case, they could easily have put the blame on the postal delivery service. So, Gransnet, do please pass on my sincere thanks.
I always give my grandchildren books as presents. This can prove to be quite expensive, so I've really appreciated winning a few in Gransnet competitions...so thanks for that too 