You have clearly had a bad time Onelifeletsliveit but given the crisis we are in I do feel that complaining to the press about sitting privately behind curtains is a bit much - and of course some poor overworked nurse is having to deal with the end result! It's ungrateful and demanding, and there is no place for this attiude now. What would these complainers have the staff do?
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even though I had those meals delivered - it was a control thing. They refused all other help. I worked ft and had a disabled adult son. It wore me down. So I can really empathise with those kind souls trying to help others.
I have stuck to my guns though and they now understand. They can write things down and if they are not available I will bring substitutes. If there's anything they definitely don't want substituted eg Kelloggs Cornflakes
but I have remained firm and explained that I am not going to take unnecessary risks in pursuit of specific brands. I did go to Marks one week for my one and only shop so I could incorporate a few treats and ready meals they like. I guess I'm lucky with her really 