I have just had my first call, after all this time. The siren went off, and it was to call a nearby house, which I did. At first I got no reply, but then they rang me back as I had forgotten to withhold my number as instructed. To my horror I was told the person I asked for had died! It then transpired that she had used one of these pendants for when you have a fall, and the family were wanting to give it back. But they hadn't requested any help in doing this, and had an address to send it to.
I apologised deeply for troubling them, rang off, went back to the app and pressed the 'help not required' button, but there seemed no way of reporting an unfortunate call.
Anyone else more experienced in using the Voulnteer scheme?
B9exchange Fri 31-Jul-20 13:26:44
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