Talk to management first. Just because you can't see things like signs does not mean things are not done. They might be able to reassure you.
By special request, let’s discuss our favourite Classic Music and why?
DH and I have just checked in to a hotel in Scotland, I'm really not happy. There's no signage on distancing, no info on whether anything has been sanitised. We walked in wearing masks, we were told we really didn't need to bother. Staff aren't wearing masks, even to prepare/serve food. I'm thinking of checking out tomorrow even though I've booked for 4 nights.
This is our second hotel in Scotland. The first was spotless, signs everywhere, sanitised and wipes in the room, staff wire masks and takes were sanitised as soon as they were vacated. I felt safe there, I definitely don't here.
Am I just being a wimp, or are these genuine concerns?
Advice welcomed!
PS second time I've tried to post this, not sure what I'm doing, apologies if it appears twice!
Talk to management first. Just because you can't see things like signs does not mean things are not done. They might be able to reassure you.
Glad you voted with your feet and were only charged for one night. I would imagine any bad reviews on this hotel in Trip Advisor would finish them off.
I went back to swimming this week and was impressed at the efforts the club made. However people swimming were not followed the rules re direction which meant that people were swimming towards me where we were less than 2m apart. The idea is that the pool is Split into two and people swim clockwise in one lane and anti-clockwise in the other. It just took one idiot not to follow these rules and as a result I didn’t feel safe so am likely to be cancelling my membership.
Such a shame.
There used to be a story circulating in London about a rat falling into pan of soup in one of the top restaurants, and the soup was still served to goodness knows how many customers! There was also a tale of a food inspector finding a cat asleep on a pan of chips!
The point I wanted to make is that we should all be extra wary of eating out in present conditions. As others have said, what you see on the surface is no guarantee of what is going on out of sight. I feel that most restaurants are probably being strict about enforcing the rules, but will this attention to hygiene slip in a few weeks time?
Iwould not have stayed one night even, staff,possibly without gloves, will have made up the beds too, id feel 'unclean' sleeping in them! Yes id leave, tell him you want refunding (or only pay for one night if youve not yet settled bill) and definitely ask him what his policies were- just so youre clear if you did wish to report this establishment? Can you not stay extra days back at the one you went the first night? Just so you can still enjoy your break? Maybe if you rang to ask if theres availability there & explain other situation?better than scuttling off home & declaring first trip out a disaster? You never know,they may have had a cancellation.
Yes, I agree Molly10. It is very important that hotels and other facilities are vigilant. Not just to protect visitors. But to protect local people. Because in the remote areas you mention, it is the visitors who present the danger.
Valels, if you are going from hotel to hotel on this holiday surely that is increasing the risk. Not just to you, but to other people you may then infect in turn.
Well you've gone now Valels so all ok. Like the previous poster I too wondered where in Scotland you were. If you were in a busy City with lots of guests coming and going I would be much more concerned.
If it was somewhere more remote with no high incidences and all hygiene issues were taken care of in an unobtrusive and relaxing way I would feel better about it.
Enjoy your trip home.
The current regulations in Scotland are that hotels must maintain a minimum distance between people (other than family groups) of at least 2 metres and musn’t admit so many people that this distance can not be maintained. So facemasks are not required. Friends who stayed in the Lake District phoned up beforehand to find what the hotel’s practices were. In this case they seemed very good. So that is something people could do. But I wouldn’t stay in any hotel myself at the moment. As people say it is a matter of trust. And I don’t trust. I am amazed how many people in my Quaker meeting have had their hair cut. But you have to make your own decisions and there will be various sorts of compromise. Though levels of infection are low in Scotland at the moment they won’t stay that way with people travelling here on holiday from more heavily infected areas such as parts of England. Especially if this hotel is something to go by. On the other hand people depend on tourism to earn money to live. What a mess we are in.
Whereabouts are you? Scotland is quite a large place. Have to admit, despite my affinity to Scotland, if I wasn't happy where I'm staying I'd find somewhere else.
There is a lot of "performing cleanliness" too though.
I had to ho to a supermarket recently and it had arrows and sanitiser - but no one was policing it do it wasn't really any use.
Shame that we now equate being very careful with being a wimp.
Let's all be very careful and all be here this time next year x
No you are no wimp.
I went on my first proper supermarket shop since 20/3 yesterday and Sainsbury's had done everything properly.
You need to be somewhere where they do things properly.
You are right. They seem complacent. How can you enjoy your stay if you are worrying. Point this out to them, request a refund or don't pay if you haven't and leave.
Thanks very much for the comments and advice, they're much appreciated.
We checked out this morning.
I spoke to the manager and said I wasn't happy about the cleanliness. He assured me that all precautions against the virus had been taken and everything had been cleaned/sanitised (well he would say that wouldn't he)
We were charged only for the 1 night which we were very happy with, but I doubt we'll be going back.
There's a heck of a lot of trust involved in all of this isn't there?
The 1st requirement in Scotland is that there should be a risk assessment available to staff and on request to visitors. I can't find any info on masks in hotels so long as a safe distance is maintained. Why not ask to see the risk assessment as you may be surprised what's going on behind the scenes. The public display, as Esspee says is not really what we should be concerned about.
I had to stay away one night this week and the "theatre" of the hotel was impressive. It didn't really make me feel safe as no-one who worked there knew if the hotel had a "feel unwell stay at home and still be paid" policy.
Having hand sanitizer in the hallway is all very well but if, for example, cleaners have to work when feeling I'll, what's the point!
Whimp is the wrong word, you are exercising justifiable caution. Personally I'd leave as your health is paramount.
not being a wimp at all, I won`t even go and stay in any hotel
and reports on BBC today is that lots of infections reported in Scotland, and many saying why! ie. not doing social distancing etc...
There may not be a requirement for staff to wear masks on hospitality premises in S Orleans but does this extend to food prep? I doubt it. Personally I would move out.
Not being a wimp at all!
Ask to speak to the Manager and explain why you are going and ask them to refund you for the days you haven't been able to stay - bad form in my opinion!
The hotel was out of order. We stayed in a hotel in Kent 10 days ago, staff wore masks, all non essential items removed from rooms, tables distanced, it was obvious they were taking hygiene very seriously.
All the places we visited were also very serious, that’s how it should be, very little risk of infection.
I agree with Summerstorm , was on the news last night showing staff wearing masks in the hospitality trade and the efforts these places have put into place to make sure we are all as safe as can be . This hotel is wrong in what they are doing , I’d pack my bags , get out of there , tell management why I’m going , say you want a refund and will be reporting them to their local council . It’s your Health that’s at stake here . Disgraceful when parts of the country have gone back into lockdown.
I meant "you really know the answer" type too quickly and do not proof read!
No point in staying if you are not comfortable or happy, the idea of a hotel is to relax and enjoy yourself and you are clearing not going to do that now.
With all the hard work Nicola Sturgeon has put in trying to keep Scotland safe I doubt she would be impressed if she stayed there either!
You really no the answer, you are not a wimp, just sensible and trying to follow the rules! You know it makes sense!
My advice, complain to reception and get out of there. I am angry at places that are not respecting other people's health.
Masks we are told don't actually protect US but they protect others from our breath. So the hotel are disrespecting their clients. Get out now.
Treat it just the same as if it was normal times and the place was dirty, the staff were rude and the food was horrible - would you stay then ?
Look online or make a few phone calls or even , if there are any hotels nearby, go and have a look at them and check for vacancies.
Then when you check out, just be honest and say that you are not happy with the lack of hygiene in the place as far as Covid is concerned, then leave.
Make sure that you check with your bank to make sure that you have only been charged for the time that you have stayed - not unknown that you may be charged for the entire time of your booking.
It's a shame that this one place seems to be unable to follow the guidelines that have been set down.
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