Post lockdown visits to the dentist

I have a check up appt soon - the first in a year. I pay monthly to BUPA. I have had a letter saying I will be charged an additional amount for PPE. I was expecting about £5 but I see someone has been charged £39. How much have others paid?

You're paying for fewer patients per day, due to sanitising in between patients and waiting room not being used as before. It's a business. It's same as hairdressers etc, all the disposable PPE, cleaning products and fewer customers per day has to be paid for.

Total silence from my (private) dentist. They usually pester you to have check ups but I’ve heard nothing from them. I think they said ages ago they were open for emergencies but that’s it!

heath480 and no gaps between patients,each visit their has been someone in just before me and just after.

When does he clean the surgery between patients then, and air it out?

Curiously, we went for a checkup yesterday morning. DH was gobsmacked as he paid £76 for the two of us. Normally it is about £85 each!
Earlier in lockdown, I had a broken tooth fixed and I had all the palaver of waiting, masks, filling forms, temperatures, etc., and my filling cost me £125.
We are in the fortunate position of being able to pay for whatever treatment, but There seems to be no rhyme or reason. And we have been going to Karen for the last 30+ years...

I have had several appointments in recent weeks,single practice private dentist.

He himself let me in,hands sanitised and temperature taken.No increase in price and no gaps between patients,each visit their has been someone in just before me and just after.

He is also doing the Receptionist job as well!

SueSocks

Word for word what I had to do regarding precautions. I do wonder if these are the guidelines all dentists/hygienists will have to follow.

I rang last week to ask if they could re-cement a crown - I have the crown. The receptionist said they would try to fit me in.
I passed the place today and saw people waiting outside - I didn't realise they would have to resanitise the room - as annodomini said.
I know my problem isn't urgent.
I wonder if it would make any difference if I went for a test first and hopefully would be shown to be not be infected?

Had my regular check up with dentist 3 weeks ago, surgery phoned to see if I wanted to go ahead with it. I had lost a filling during lockdown so decided to go. Had to wait outside until called in by the nurse, given sanitiser, temperature taken, possessions left in a plastic box outside treatment room. Had to fill in a Covid form before hand. Had to keep some hydrogen peroxide in my mouth for 1 minute before treatment started. I am really happy that they are taking these precautions. You do not pay at the surgery, they phone you later and you pay over the phone. A week later he did my filling and the following week I saw the hygenist. They were all wearing more PPE than usual, especially for the filling, charges are the same, but he did explain that there was an additional charge for the filling due to the water spray and having to leave the surgery out of action for longer. I am perfectly happy for this. They are also seeing fewer patients than normal. I am just happy that my dentist is open again.

I think that rinsing your mouth out before as well as after is a great idea. Hope they stick with it.

AGAA4

Almost the same for me. I pay a fix amount each month (DD) for 2 check ups and 2 hygienist appointments.

My appointments for April were cancelled. I asked a month after the surgery opened when I would get my appointments and if there would be a refund for the months I had paid. I got appointments in July. The difference in my DD's (2 months) is being kept and can be put towards any treatment.

Had to fill in Covid19 form 24 hours before I went.

I rang in when I'd parked up. Waited outside to be met at the door. Had to wear a mask (totally agree with this). Inside temp taken.

They were brilliant. Only 2 rooms out of the 4 are being used to keep down the amount of cleaning to be done. Different arrangements for rinsing mouth too.

No increased in payments.

I’m going to the dentist tomorrow. I’m in the middle of a root canal and crown treatment that was started in January. My treatment has gone up by £80 and I will have to pay £39 PPE per visit!! N total another £1070!! I need to finish what was started months ago but will be looking for a new dentist once it’s all complete.

I should be so lucky. We are still waiting for our dentist to resume our Covid cancelled appointments. I expect he’ll get around to us eventually.......

I was pleased to be asked to wait outside in the car park - in my car. They have to leave an hour between patients in order to sanitise the room. My temperature was taken at the door and I was ushered straight into the surgery. My treatment had been held over from the beginning of lockdown so the quote I had from the dentist still held good. AGAA4, I can't understand why you had to wear a mask.

My recent visit to the dentist was much better than I expected. I did have to wait outside but the dentist himself called me in. I had to wear a mask. The staff were all in PPE and it was the quickest visit I have ever had as there was only me in there.

My recent visit to the hygienist and dentist (check up) was far more relaxed than normal.
I was the only person in the waiting room, appointments were on time and it was no more expensive than before.
I expect it will soon become the crowded, long wait that it was pre-covid.

We have been paying the monthly fee which entitles us to two checks and two visits to the hygienist a year. When I phoned to ask if the hygienist is working yet, I was told very abruptly 'emergencies only'. 'Go away' was implied!
Oh well, we don't have much choice but to carry on paying for nothing.

I agree with suziewoozie we have to wait outside at my dentist and everything takes longer due to sanitizing etc. I think the £25 increase is a bit much though.
No change to charges at my dentist here in France.

I think you should cut them some slack. They are quite right to make everyone wait outside for one thing. They are having to change systems and procedures they’ve had for a long time - of course they are having to concentrate and perhaps seem preoccupied. I’ve had a check up and then returned for a very large filling. There is a separate PPE charge for the latter - and it covers both dentist and nurse. Additionally they can only see far fewer patients because of the COVID security measures in place. As for not being listened to, we’re all adults and have to take some responsibility for our part in the communication process