I would be furious too Kitty. I used to teach in Loughborough and Ladies Birds books was a landmark there (and you might have seen in previous posts that we lived in Leicester for 3o+ years.
Reading to the grand-children is so precious- as well as telling them stories. Our grand-son (6) always begs 'Granny tell me stories about when you were little'. Agghh.
What is a reasonable minimum spend for an online grocery delivery??