Boots Advantage points error?

I have completely given up trying to work out their calculations!

Yes many times. If I feel up to it I phone them and get them to award the missing points, but sometimes I can't be bothered.

Yes. I can’t keep track of the points but I do feel diddled! I really should keep a closer eye on it and follow it up especially coming up to C********.

Boots has gone downhill as far as I'm concerned. We had a brand new Boots open last week in a retail park. Old Boots moved to a bigger shop close by and renovated it. Went in looking for vitamin drops for babies at pharmacy bit. No pharmacy bit at all as Sainsburys has a pharmacy. Well they always did have a pharmacy in Sainsburys when the old Boots was open! I only go in there whilst at pharmacy so I guess I won't be back in there as stuff is often more expensive than other stores. Went to a Boots today in a nearby town. Asked for the drops (after waiting at till for 7 minutes with no one on the shop floor - anyone could have lifted a load of things and walked out). "No you get these from the midwife". This is absolute crap - toddler is 3 so I think the midwife is well past dealing with him. Have given up on the NHS ones now and just bought abidec or something similar!

Our Boots has gone downhill too. I have waited forever to be served at the pharmacy and not so much as an apology.

Cannot make head nor tail of the Advantage points system, it is very complicated.

I only go now for one particular vitamin that is on their 3 for 2 offer, which works out to £60 rather than £90, but they hardly ever have 3. Everything else is more expensive so I go elsewhere.

i gave up on my local boots a few years back, i would take my prescription in every month..then it changed to 2 months, it would sometimes be two carrier bags full as i use creams and lotions for psoriasis, i would leave it a few days then go to pick it up only to be told ...yes it is all ready and checked but i can't give you it, you have to wait for the pharmacist and she is out for lunch/shopping etc, i emailed the head office only to be told i should have used the bigger boots at the retail park...yes it is a bigger boots but it does not have a pharmacy.

Agree Boots has gone downhill as they keep reducing staffing levels. As for collecting prescriptions they can only be handed out legally when a pharmacist is present

Boots are a rubbish company & judging by the way they treat their staff they need to be exposed.
My neighbour was badly treated by management but stuck it out for a good few years. It badly affected her physical & mental health. She had to leave in the end.
There’s a lot goes on behind the glossy facade.