SallyatBaytree
For me the most useful thing about the CQC was that when I wrote to them, they took note of my complaints about the lack of care in the ward of old women, placing drinks out of reach, moving walking frames to the end of the bed and then castigating any patient who dared to use their bed table as a walking aid to get to the toilet instead, having the wrong notes at the end of the beds and more.
When they found them to be accurate, the nurse in charge was removed from the staff after their visit and his face was taken down from the “Our welcoming staff” posters.
In a similar way, can put a complaint about a school on the OFSTED website, as long as you have followed the guidelines prior to doing that.