Good question Laurely.
I disagree with those who make the argument against self-service tills on the basis of job losses.
How many people refused to use supermarkets as they systematically took away the livelihoods of general grocers, greengrocers, butchers, fishmongers, bakers, independent pharmacists, tobaconnists, confectioners and newsagents, off licencees and publicans, independent clothes shops, electrical shops and every other trade they have undercut because their buying power allows them to sell goods at lower prices? People like being able to shop under one roof and take advantage of lower prices.
I don’t remember people protesting about the lost jobs of petrol pump attendants when forecourts became self-service or bank cashiers when the cashpoint machine was introduced. How many people are still willing to queue in a bank for fifteen minutes to withdraw cash at a counter because they are worrying that someone might lose their job? Most will use a cashpoint which takes less than a minute.
People enjoy shopping online for better choice,
lower prices and convenience. This is causing high street closures and job losses too.
There are many, many other examples where things are done differently now and we have accepted these changes as progress. The computers that we take for granted now automated many tedious office and industrial jobs.
I don’t understand why supermarket check out jobs are seen as a special case and an argument against change. My local Every Little Helps supermarket is currently struggling to recruit staff so people are not exactly falling over themselves to do these dull jobs.