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Everyday Ageism

Patronised!

(179 Posts)
granfromafar Thu 20-Jan-22 15:32:48

Oh dear, Scribbles. It was rather patronising of the assistant to assume that you couldn't get online yourself. She definitely needs some training in custom care! I find shop-assistants often asked if I have an email address, mainly so that they can use it for marketing purposes or to email a receipt. I prefer a paper receipt and usually opt out.

silverlining48 Thu 20-Jan-22 15:32:37

Oh dear. Poor you, poor her. When I was in my mid 20 s anyone over 40 was positively ancient. Any older and it was a miracle they had lived so long, stupid of me of course.
She made a mistake in assuming you needed help but hope it doesn’t stop her being helpful to her other less computer literate customers.

Callistemon21 Thu 20-Jan-22 15:23:40

Love your riposte, Scribbles ?

Scribbles Thu 20-Jan-22 15:20:38

The culprit intended to be helpful but it has left a sour taste in my mouth.

I am away from home at present and while I was out this morning, I saw a pair of shoes. I wanted in a store display. They didn't have my size but the saleswoman (approximately mid 20s, I'd guess) checked to see if any were available in the central warehouse that could be sent to my local branch of the shop for me to collect.

There were none in stock but more are expected soon. So far so good. This helpful lass then wrote down the product ID number "so that you can ask your local shop staff to check when they come into stock". She then added the store's website details, adding, "That's so, if you know someone with access to the internet, you could ask them to check for you if they're available."

In an instant, all the goodwill generated by her general helpfulness evaporated. I hope I withered her with my glare.
"Why would I do that?" I replied. "I am perfectly capable of doing it myself with my phone or any one of a half dozen other devices that I've been able to operate quite competently since before you were born."

I picked up the paper with the product number on it and walked out. I know it's a first world problem but it rankles - and I don't think I even want the shoes now.