Online shopping - one delivery then no more to my address they say !

My daughter received her Morrison’s order last night. No milk, veg, tinned items. No meat except a large gammon joint she didn’t order. She described it as dire. As she said, you might as well take your chances at the supermarket.

I’m sure everyone is struggling. We, too, are self isolating. We’re both in our mid seventies and I have MS. Things are complicated further by the fact that we are legal guardians to two of our teenaged grandsons and, because we’re self isolating, they have to, too. My Waitrose order last week reduced my bag of potatoes to four potatoes - not much to feed four people for a week. We’re allowed three bananas! Etc, etc. I’m struggling to be inventive enough!!

Cannot fault Sainsburys but probably easier for me as I usually do 2-3 weeks shopping in one visit. So had last weeks & this weeks deliveries pre ordered. Only problem was not being able to alter or add anything as got the Error at checkout. Probably due to the number of other people like me. Over 70 & disabled. Ok so we are grabbing slots where we can but we are supposed to be in the vulnerable group & I do not know how I would manage for shopping if I had not had Sainsburys over the years I have had to do my shopping online. I am not lucky enough to have family living that close but try to manage the best I can without moaning too much! Morrisons do not even deliver here so glad Sainsburys do.

I think the government have asked the supermarkets to pretend they're finding it hard to cope, so that we have a task to occupy our minds, finding food, instead of flying into blind panics about the risk of dying from covid.

That sounds like a solution for the time being at least Lizbethann. You could do a video unboxing like they do on Youtube

I am really happy to hear they are keeping people apart, etc., sandelf - do they still have wine?

It's all relative isn't it. There are no home deliveries here in this area of France so we have to go to the supermarket.

Maremia, yes I am in the UK but not England, in Wales, the worst place to be after London, apparently.

I have ordered a Morrisons essential box. I have no idea what will be in it so it is really quite exciting and something to look forward to. It is being delivered at some time tomorrow by DPD. I couldn't find a normal delivery spot anywhere for anytime.

Not online but if you decide to go out Sainsburys have started a system where you are only let in a few at a time (spaced queue outside). My nearest 'superstore' had plenty of fresh produce and most other things. - But no flour, and tinned goods sparse. - Very calm and peaceful in there - is this what it takes to get us to be polite? ?

going as (!)

Try Iceland, they are prioritising next-day deliveries for elderly and vulnerable people.
I got an order last week, several items were of course unavailable, but there was enough to keep me goings I'm shut indoors! Stay safe everyone

I have just gone on to Morrisons and there are 159947 ahead of me in the queue. That is those who are prepared to wait. I'm not sure why we expect these companies to do more than they are doing. On the other hand, it is frightening for the individual. All I can think is that they are throwing everything they have got at a situation no one could have anticipated.

My son read somewhere that Ocado was trying to cope with ten times its normal number of orders. No wonder there are problems.

I know I shouldn't really but there are no delivery slots available and then the calendar just ends so I have decided to ration my food until I can work out a better solution. I'm not actually in need of anything right now but was just trying to plan ahead and discovered I am already too late so I am going to make what I already have last as long as I possibly can. And hopefully by then I will have sorted something. But in the meantime I think it will just have to be a case of losing weight.

I believe that things have quieten down in the supermarkets. I have a pre booked slot with Ocado but have had great difficulty in accessing. However it arrived and I am quite relieved.

kwest

I would not give anyone my card and pin.

For some items you are restricted to the amount you can purchase.

I have a daughter who works for Tesco and my grandson also works there helping to get the home deliveries dispatched. They are actually fitting more deliveries than ever so they are doing their best. As I am sure all the supermarkets are. Surely it's right that when you already have a delivery coming you shouldnt be able to book another until after you have received that one? I expect the supermarkets have had to take ths action because of the geeedy people who were booking multiple spots. So you dont get the number of yoghurts you want it's so unimportant when you consider what is happening. Here in Portugal home delivery is a new thing and the main supermarket doing home delivery has also been overwhelmed. But here we are a few weeks ahead of you in limiting the number of people allowed in a supermarket at any one time so we had virtually no panic buying and on the whole stocks are fine. After we had been to the hospital to start my new oral chemotherapy which I can do at home we drove to our local supermarket to buy some things we needed. There were so few shopping that my husband was able to walk straight in and inside able to keep away from other shoppers. Now we are staying at home until my next appointment at the hospital on the 13th April. Keep safe everyone.

For those who are concerned about going out I think the risks are now much reduced since the supermarkets have introduced proper distancing controls. I went to our local Morrisons yesterday at 5.30pm on the way home from my essential job, they had a queue system set up but it was only me waiting to go in, the shop was very empty of customers but full of food and toilet rolls, in fact plentiful supplies of everything except pasta, tinned tomatoes and ordinary rice. They had Passata and Uncle Ben's sachet rice. It would have been easy to do a full weeks shop there. A colleague reported in similar terms from the Waitrose in our local town. Hopefully the situation is easing. the Ocado CEO sent all registered customers an email saying they were doing their best but the demand had increased 10 fold, not easy to cope with. Our local Facebook pages are full of pubs that are now shops offering delivery of veg/bread/eggs and milk at very reasonable charges or free delivery if you need this. I think it is getting better.

Barmeyoldbat and anyone else facing problems for yourselves or vulnerable relatives, There is a nationwade scheme by the WRVS (now called the Royal Voluntary Service) to help you. See www.goodsamapp.org/mapOfResponders for an interactive map of where their responders are - there are vast numbers of them. I don't know how you get in touch with them, but there is no need for anyone to be without essential supplies. There are plenty of volunteers who are ready to step in.

Woops my caps for God failed! Sorry God!

P.S. My local Grocery store, Kevin, is delivering. god bless Kevin! Maybe not as much stuff in his shop as Tesco but, Tesco, you've lost this customer. Kevin has my business even though I had to substitute biscuits for bread! (I'll make scones).

My experience:

Bought 6 month delivery pass with extra free 1st month at beginning of March for Tesco.

Went online to book slot etc.

No slots at all. All booked beyond 13 April then none on line yet.

I am in Isolation. Live alone. Know some people in different area who 1. go out shopping together. 2. Take friends with them on walks. 3. but at home individually booking slots in each of their names so the there will be 2 deliveries to the same house.

I wrote to Dave lewis Tesco CEO explaining that I am HOUSEBOUND (apols if I deafened you but I am exasperated). Plus I cannot book delivery slot.

He replied: "If you do go in-store"
and sent a list of measures they are taking for in store shoppers.

Is he thick or what?

As far as Tesco is concerned, those of us who are at home unable to go out, unable to book a delivery slot, who have paid to have deliveries, can just starve.

Time for stores to refuse delivery slots being booked more than once, more than one per week per household.

But mainly, Tesco, et al. identify those of us who cannot go out, especially those living alone, and make sure you deliver to us. Or are you part of the Boris Government scheme to see us die off?

I have tried to get a home delivery from Morrison’s and was put in a queue for about 4 hours, when my turn came up there was no delivery slots available at all. I had spent 4 hours constantly looking and waiting! Anyone else had this?

My daughter who is disabled and has learning disabilities is having a lot of trouble with shopping. Usually we do an ASDA shop online together even though I am 52 miles away. She has a delivery for today, fingers crossed, but we are always in a queue to get onto the website now. She can't get to ASDA for the early shop as her carers don't come in until 9.30 to help her get up. I am thinking of now doing a shop for her once a week and making the 110 mile round trip to drop it at her front door. Its not only the over 70s who are vulnerable but others as well. People are being very selfish.