It's about balance really. I think it is incumbent on a parent to reiterate the importance of family relationships in a way that doesn't guilt trip a young person. I have always asked my children to make a little time for their Grandparents but it might not be a visit, just as text or a phone call. The only way young people learn about these things is by their parents teaching them.
I know many of my son's friends parents have absolutely insisted that their offspring should be present at family visits, meals, etc. Whilst it was tedious for them at the time, it is interesting to see that they are very accepting of it now they are older and can see the value of it. We've used a lighter approach and I'm not sure now that we shouldn't have been a little heavier handed. My sister's children were never made to so much as text. They are completely absent from their wider family and I do think that is a little sad.
Feeling uneasy with tradespeople in the house.