The Children Act is the legislation used in family law. It’s premise is the welfare of the child is paramount, parents have duties, responsibilities, the child has rights.
Unless it’s an emergency application, which are rare, before the parents attend a directions hearing, they’re likely to be advised to mediate.
Cafcass, the Children and Family Advisory and Support Services will provide appointments with the applicant, the resident parent and meet the children. In many cases this work leads to further meetings and the case doesn’t need to go to court. The aim of this initial work is to assess and where appropriate mediate. Avoiding protracted court proceedings, that often exacerbate conflict has to be the aim.
Legal Aid is no longer available in the family courts (good old austerity), unless domestic abuse is alleged, confirmed by police, medical, social work records. As a result, parties have to muddle through, representing themselves, with guidance from the judge on law.