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Getting a Doctors appointment is impossible

(30 Posts)
Nannyme Fri 12-Jan-18 11:50:32

I have been suffering with buzzy ears for a few weeks and a couple of days ago I realised my hearing was not good, but as usual thought it would just get better but it hasn’t so rang at the allotted time 8.30 this morning to get an appointment only to be told they were fully booked by 8.10 and if it got any worse to ring on Monday morning. What would you do, I’m not sure it can get much worse, the only good thing I can’t hear what hubby is moaning about but it is most unpleasant.

spyder08 Fri 12-Jan-18 12:05:39

Nannyme you have my sympathy. Our surgery adopted this system of 'ring in the morning' but very quickly realised that it was not working and have since gone back to a more 'normal' system where we can book appts in advance both by phone and online. The only thing I can say is tell them it is an emergency (lay it on a bit thick!!). Usually they have some appts for such occasions.
Good luck. Let us know how you get on

Pittcity Fri 12-Jan-18 12:39:12

We are lucky to have a Walk in centre here where you can go if you can't get a GP appointment.

travelsafar Fri 12-Jan-18 12:45:28

We have the same problem here.
We can go online to check if any appointments are available. I usually do this really early in the morning or my DH does it after midnight.

MissAdventure Fri 12-Jan-18 12:47:42

My friend went to her doctors, dragged a chair over so she could sit near reception, and told them she needed to see a doctor and would be waiting until they sorted an appointment out for her.

Iam64 Fri 12-Jan-18 12:54:15

In these circumstances, I'd be inclined to phone on Monday and say it was worse. Who knows? Ridiculous state of affairs.

Gymstagran Fri 12-Jan-18 12:57:23

Nanny me have you tried asking a pharmacist? They can often help. Or ring NHS direct or there is an app ask NHS.My surgery releases on the day appointments at 8.00 am so I usually check late the night before, sometimes get cancellations,or get online and ready early as the on the day go very quickly.

Cold Fri 12-Jan-18 14:11:51

What have you tried already?

Have you tried over the counter remedies such as nose sprays that will help clear mucous from your nose, ears and sinuses or a decongestant from the chemist?

Perhaps ask the pharmacist for advice

kittylester Fri 12-Jan-18 14:23:22

The current advice is to try to cure these things yourself first, then talk to a pharmacist and then if you can't get into the gp's ring 111.

When we do that, if it's deemed appropriate, we get an appointment at the Ucc! It's a brilliant system. I have been seen within an hour.

M0nica Fri 12-Jan-18 14:56:17

I have given up trying to ring my surgery at 8.30 when I need an urgent appointment. I just drive to the surgery arriving at 8.00am and join the queue of other patients in need of urgent appointments.

The reason all appointments are gone by 8.10 is because they have gone to all those so desperate for an appointment they are prepared to stand in the cold and wet for half an hour or more to get one.

Baggs Fri 12-Jan-18 15:20:49

Ucc, kitty?

lemongrove Fri 12-Jan-18 15:23:39

Yes, I was wondering what UCC was too.

Jane10 Fri 12-Jan-18 15:25:53

It doesn't sound urgent though. It's a buzzy feeling and has been going on for weeks. What is expected of a GP? A referral to a practice nurse to remove wax build up? A check for an ear infection although things would have come to a head by now? A referral to ENT for an audiology appointment?
Phone on Monday.

lemongrove Fri 12-Jan-18 15:26:22

Here, you ring up at any time ( after 8.30) until 11, tell reception that you would like to speak to a doctor, and a doctor will call you within two hours to discuss if he needs to see you.I have been seen that day, on occasions, on others he will give advice or even a prescription.

lemongrove Fri 12-Jan-18 15:27:19

I agree, phone on Monday.Could be gone by then!

Maggiemaybe Fri 12-Jan-18 15:34:54

I've just been googling UCC, but unless it's the United Church of Christ I'm no wiser!

Our surgery tried this way of booking appointments about a year ago, and had to drop it after a few months. Sometimes you want to book a non-urgent appointment for a few days hence and it just wasn't possible under this scheme. Though our surgery always had a daily "sit and wait" clinic in the late afternoon as well.

There are so many ways of getting medical advice these days - sometimes too many, imho, and it's hard to know which to choose. This sounds to me like one for the pharmacist, or if it gets worse before Monday you could google local walk in clinics. You can see their online reviews, and there's nothing to stop you going to any of them. When I fell and my hand was giving me gyp, I bypassed the two nearest (with the dreadful and so-so reviews) and went to one near where my DD lives. It lived up to all the hype and I was seen and treated straightaway.

goldengirl Fri 12-Jan-18 15:35:37

The only time I've managed to get a virtually immediate appointment was when my leg swelled and felt it was about to burst. I was dead against going but the injuries specialist I attend told me I MUST. I was seen within an hour and then it was all bells and whistles!! All under control now thankfully - it was a large DVT!!

tinaf1 Fri 12-Jan-18 15:36:48

We have a system where you can fill out a form online giving all your symptoms and how long you have been suffering etc I have had to use this system twice in the last week once for a bad chest infection after a dose of flu and again this week as I now have cystitis which will not clear up don't know if the two are related! Both times the surgery has come back to me within 24 hours I find this much more efficient than ringing at 8am to try to get an emergency appointment

Jalima1108 Fri 12-Jan-18 15:48:20

You have my sympathy - but our surgery don't even answer the phone for up to half an hour even though you have already got through and are paying for the call.

Some pharmacists do consultations - could you call in to a local pharmacy and asked for advice; they are well-qualified. They could perhaps advise if you just need a de-congestant, if it is wax or needs further investigation.

M0nica Fri 12-Jan-18 15:54:50

I don't call the surgery getting back to you in 24 hours an emergency appointment. If I am at the surgery at 8.30. I will be seen that morning.

On one occasion, when in a lot of pain, I was at the surgery at 8.00 and when the doors opened at 8.30 I was sent straight through to a doctor and was in hospital (not A&E) by 9.15.

Jalima1108 Fri 12-Jan-18 15:59:28

UCC - University College Cork (Medical School) - a long way to go for an urgent appointment unless you live there, of course.

kittylester Fri 12-Jan-18 16:34:30

Urgent Care Centre - like a walkin centre but with extra facilities like xrays which our old walk in centre didn't have.

It's basically a Local Accident and Emergency Dept (though not as comprehensive) that you can just turn up for but also with appointments via 111. it's a brilliant system although I have always been able to see a gp or nurse on the day and have only used them at weekends for UTIs etc. This is Leicestershire but I know Derbyshire so the same and I understood that it is, or will be nationwide.

There are lots of people to try before seeing the gp. The Op could try steam inhalations, or ask the pharmacist. Bunged up ears are a pretty minor thing.

Baggs Fri 12-Jan-18 16:43:57

Thanks, kitty.

Blinko Fri 12-Jan-18 16:49:15

I wonder if the role of the GP needs to be reviewed. If people can't get an appointment for love or money, with alternatives such as Pharmacies, Drop In Centres and A&E, do we actually need GPs? What use are they?

Nannyme Fri 12-Jan-18 17:11:45

I went to the surgery in person and asked to see a dr, who rang the hospital and I got an appointment for Monday morning, Thanks for all your very useful suggestions though x