I know that this has been discussed previously (2013} but wanted to raise the subject again. My SIL suffered a silent heart attack last Nov. It took two 999 calls and 1 hour wait for an ambulance to be sent out.
The main reason was that the dispatcher had not recognised the severity of the symptoms. SIL presented with collapse, clamminess, pain in throat., nausea and urgent need to go to the toilet. He was given a category 4 status. (Equivalent to having a severe cold of flu. )That meant a call from an on duty doctor but as his symptoms worsened my DD rang 999again.
Has anyone else had similar problems with getting a medical person to understand what is happening. My daughter would like to campaign for awareness on this.She was made to feel that as she didn’t describe a heart attack there was no emergency.
I feel that doctors, nurses and ambulance dispatchers need to be made very aware symptoms so that anyone who calls with more than a couple will be flagged up as an emergency.
Luckily my SIL made a complete recovery but it might have been a very different outcome.
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