DD works as a senior carer in a home that has just had a damning report for everything except the care given to residents. The home is privately owned by a family and the owners (who show their faces about once a month) don't have a clue on how things should be. The manager will get his hands dirty in a crisis but needs telling what to do.
They are under staffed on nearly every shift. DD has had endless heated "discussions" with them.
I could write an essay 

Times article claim that Waspi women are tone deaf and should read the room
