I doubt it’s the Sudocrem but could the ‘unhealing’ boil be related to your ‘feelings’ Any spot that doesn’t heal could be a Basel cell and needs a doctor to check it over
The other thing is the nhs do make mistakes like any organisation and just because you ve heard nothing doesn’t mean you haven’t got anything, phone calls do occasionally get ‘lost’ it’s happened very recently in my family when a blood test taken four months ago revealed something we were never informed of (luckily nothing too serious) but it does now make sense of the symptoms
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