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Praise for my surgery

(17 Posts)
Franbern Sun 26-Sept-21 09:14:56

Auntieflo just to send my best wishes for the treatment you are receiving and hope it has an excellent outcome.

Teacheranne Sat 25-Sept-21 13:11:25

My surgery have just returned to pre Covid methods of booking appointments which is great news - they still use telephone consults but for some things, I prefer them.

My praise is for both my doctor and optician. At a routine eye test, my optician noticed a significant change in the vision in one eye and thought I might have had a TIA. She made an immediate referral to the hospital for the Stroke clinic and to Opthalmology, my gp received a copy. I got an appointment re the TIA in less than two weeks and to the eye hospital within three weeks. My gp must have also made a referral to the eye hospital as I’ve had another appointment in the post today which I will now cancel.

So I’m now on blood thinners and having my blood pressure meds checked - all within three weeks!

henetha Sat 25-Sept-21 11:21:19

My surgery has been somewhat unhelpful throughout Covid, but I must praise them for this morning's flu jab arrangements.
There was a highly efficient production line organising the queue and I was in and out within 3 minutes.

Lizzie72 Sat 25-Sept-21 10:19:37

Same here, eazybee - I phoned for an appointment last Tuesday and was offered a telephone appt next Wed

eazybee Sat 25-Sept-21 10:01:07

My surgery is still inaccessible and they are refusing virtually all face-to face appointments. No information has been given about flu jabs, normally available at this time.

dragonfly46 Sat 25-Sept-21 09:49:07

Our surgery is amazing. I have never been unable to get an appointment the same day and some of those have been face to face.

Lizzie72 Sat 25-Sept-21 09:44:36

Luckygirl

My practice is great - it just takes 40 minutes to get there!

If I lived on the other side of the lane I would have been allocated a different practice that I can get to in 20 minutes! I did have this conversation with the powers-that-be but it got me nowhere.

I thought you could choose your GP nowadays, provided they have spaces?

Luckygirl Sat 25-Sept-21 08:48:53

My practice is great - it just takes 40 minutes to get there!

If I lived on the other side of the lane I would have been allocated a different practice that I can get to in 20 minutes! I did have this conversation with the powers-that-be but it got me nowhere.

Deedaa Fri 24-Sept-21 22:06:40

Our surgery seems to have gone into freefall the last couple of weeks and it's been impossible to get through on the phone. However I tried again yesterday and was able to get my test results (normal!!) and get booked in for a flue jab tomorrow. They also assured me I will be texted as soon as I am due for the Covid booster.

Justwidowed Fri 24-Sept-21 21:58:47

I reckon I've been very lucky with my surgery and follow on hospital treatment. I phoned the surgery on the 1st September with three problems. The receptionist was very helpful, doctor rang me two hours later,nurse practitioner rang that afternoon and saw me the following morning .Referred me to Hot clinic and phoned me Saturday morning, appointment Tuesday, then referred to general surgery , appointment two weeks later ,MRI scan this Sunday .All that in the space of 26 days.Lucky or possibly unlucky ,no point worrying, it won't help.Luckily the hospital is five minutes walk away so no problems parking.I certainly can't complain with my surgery or NHS follow up.

Auntieflo Fri 10-Sept-21 18:01:38

Thank you all for your best wishes.
I have nothing but good to say of all the Dr's, nurses and reception staff since we joined this surgery.
Credit where it is due.
Grandmattie I am sorry that yours is not so good. Thinking of you especially at this sad time for you. Sending {{{hugs}}}

grandMattie Fri 10-Sept-21 17:52:53

I’m so pleased for you. Sadly ours isn’t so accessible at the moment. ❤️

sodapop Fri 10-Sept-21 17:50:35

Nice to hear a positive comment about GPs after all the negatives which have been on here recently.
Good luck with the treatment * Auntieflo*

Whiff Fri 10-Sept-21 17:44:24

Auntieflo hope all goes well with your treatment.

Whiff Fri 10-Sept-21 17:43:19

I spoke to my GP at 9.20 this morning. And asked for a prescription for the blood thinners the AF clinic has put me on. My GP practice is on one corner the opposite corner has an independent pharmacy which I signed up with when I joined the practice. They deliver to anyone. My tablets arrived at 11.20.

Brilliant service as usual from both surgery and pharmacy. I live on the north west .

NotTooOld Fri 10-Sept-21 17:33:12

Good result, Auntieflo! Hope your treatment goes well.

Auntieflo Fri 10-Sept-21 17:28:54

Just that really.
Today I had an appointment for a blood test, during the afternoon.
I completely forgot it, and it is an important one that needs to be done before each chemo cycle.
I had spoken to the oncologist this morning, and mentioned it, so I did know it was today.
When I remembered that I had forgotten, and phoned our surgery, they couldn't have been more helpful, and have slotted me in on Monday, the day before my chemo cycle.
So a big shout out that there are some surgeries who go the extra mile.
Thank you receptionist. See you on Monday.