Dickens
growstuff
The triaging service my practice uses is directed some remote call centre somewhere. So it's not even staff in the practice who decide if you get seen
That call centre could - in theory - be anywhere in the world... anywhere where it is cheaper to employ people and train them to read from a crib sheet...
Or some kind of voice recognition software!
Meanwhile, if you have a spare few hundred pounds, you can go and see the GPs who have set up a private practice, who until a couple of years ago, worked in the NHS.