My hubby has a leg ulcer which becomes infected every so often, as it has this week. Getting treatment is becoming a farce its to bad. He spent over an hour on the phone trying to get an appointment with a doctor and ended up being given one for the practice nurse. She saw him 40 minutes after the appointment time and just looked at it saying 'that looks nasty' we need to get the district nurse to dress it and get you on antibiotics (again). She couldn't get the computer system to accept her request for an appointment with the district nurse so hubby said he would call on the number he had. She asked how he had a telephone number for them when she hadn't got one! He spoke to the 'booking service' and explained the problem and was told he could have an appointment next Monday. It was Wednesday what is he supposed to do with an infected leg which is seeping liquid all the time until then? He can't even get the antibiotics until today because it takes the computer system 24 hours to action a request. While he just accepts this I'm so angry. I remember a time not so long ago that you could get a same day appointment with an actual doctor and get treatment/dressings on the same day from either the doctor or nurse at the practice. It's like a piecework system, the doctor can't do a dressing and now it seems neither can the practice nurse. The last few times the ulcer has become infected it has been an average of 7 days before it has been seen, as for treatment that has been even longer and involves visiting at least three different sites with all the travel involved. He wont complain as he's afraid he will get struck of the doctors list for being awkward.
Have you stopped buying papers?
Confused by ancient posts popping up on ‘top threads’ alert on email
