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Very worried about elderly dad and geriatric hospital ward

(118 Posts)
drbledu23 Sun 16-Jul-23 18:53:06

I'm new to this forum but hoping that you may be able to offer some advice and support. I apologize if this is a lengthy post but bear with me.

Mt 91 year old dad was admitted to hospital a week ago - suspected fractured rib after a fall. After a day in A&E and tests where they discovered that there was no fracture but diagnosed him as having pneumonia, he spent 2 days in acute care and was then transferred to a general ward (which looks to be a general dumping ground for the elderly). He was until 2 days ago on an IV antibiotic drip with nasal oxygen tube. My mother has not left his side for the entire time, checking on his treatment, feeding him and ensuring he has fluids.

As my mum and I have Lasting PoA for my dad's health, I received a call from one of the hospital doctors a week ago asking generally about my dad's general status prior to admittance and confirmed what my mum would already have told them, that in the 10 years since his heat attack he has been absolutely fine, active and regularly checked by the cardiac nursing team - apart from age and expected frailty there has been no change in his general condition. In fact I saw him the day before he was admitted and he walked down the street with me on his wheelie frame. However, the hospital doctors appear to have decided that he is now too weak and that he would be treated palliatively with all the dread connotations that the word brings.... In the intervening days on the ward he was doing reasonably - eating, drinking OK, sitting in the chair and generally conversational - until that is the staff stopped his cardiac medicines (prescribed by hs GP). I can not see that he is being given replacement drugs by hospital and there has been no explanation as to why. Now he is dozing, eating very little and hardly drinking - at least only as much as my mum can get into him. Otherwise he is intermittently alert and his daily BP and other checks remain stable. The hospital are arranging return to home with palliative care from Macmillan and with the most pessimistic prognosis of 'weeks or days' ... I cannot believe that an otherwise stable for this age and condition man is now reduced to this and I am beginning to suspect that something is not right here. The unexplained withdrawal of his meds and the IV antibiotic simultaneously smacks of the hospital sending him on his way (euphemism) for no good reason other than that he is elderly. All we have been told is that he is not responding to treatment and that he no longer needed the antibiotic drip - he is still on oxygen.

Mt mum is very worried and desperate to get him out of there and under her usual excellent care - back on his meds - to at least give him a chance of survival. We have not consented to any withdrawal of treatment or care and are determined to get to the bottom of this indifferent care and hospital, but I am at a loss as to where we can turn to for advice or recourse. The doctors dealing with him (not the original one I spoke to) seem to have abandonded him - and others on the ward which is a generally sorry place to say the least.

Has anyone else been through a situation like this with the NHS and geriatric care? What on earth can we do short of removing him ourselves and getting his GP and the cardiac nursing team on to the case. Very worried and feeling helpless.

Katyj Tue 18-Jul-23 09:44:57

B9exchange. So sorry to hear about your awful time. What you’ve said brought everything back for me about my dad. He sadly passed away in hospital ten years ago. We experienced, very similar things to you unfortunately.
It is truly awful to think that their are thousands of patients in hospitals at this very moment being treated without respect and care, especially if you have anyone to advocate for you which many don’t.
The best of luck to the OP it is a minefield . I hope your dad makes a good recovery.

LRavenscroft Tue 18-Jul-23 07:36:05

My mother was getting worse and worse at home and when we called the doctor he gave her some antibiotics. My daughter asked him why he was not taking bloods and she is quite forceful. He took bloods and we had an emergency x ray booked for us. They discovered she had terminal cancer! She was dead within five weeks. The family or spouse really need to fight the patient's corner and keep on fighting for the best treatment for their loved one. It is no longer speaking to the dragon matron at the hospital, it is being the dragon matron yourself!

lemsip Tue 18-Jul-23 07:13:06

the awful thing is that the nurses/doctors only see the frail person before them and if they are over 85 they decide that is their lot,

............. a neighbour of 86 had a hernia , they wouldn't operate as they said he was too frail and sent him home with carers as he lived alone.. he had a fall and went in again and was told ' he had two days left ' and only fed him jelly /ice cream .. he told them he was hungry so they fed him again and sent him home where he was okay again for a few months..

I think the 'pathway' is still in existence.

eddiecat78 Tue 18-Jul-23 06:52:20

At least you have a Health P of A in place. We didn't for my father and had a huge battle getting the hospital to agree to discharge him back to his care home. They argued that they needed to continue to try to make him better and even submitted him to a pointless kidney scan. He was 95 with advanced heart and kidney failure (and with absolutely no desire to continue living)

Wenmore Tue 18-Jul-23 02:51:04

Macmillan nurses now support people with various illnesses, not just cancer.

drbledu23 Tue 18-Jul-23 01:07:53

B9exchange

It is a sad fact that care standards in different hospitals vary so widely. My family know that I have told them that on no account will I go to the nearest one, and to bribe the ambulance staff if necessary to take me to the one which is one mile further away!

The geriatric wards in that place are filthy, I have seen friends admitted to beds where the blood from the previous patient has remained on the floor during the whole of their stay. Nurses ignore calls for help, patients who cannot feed themselves get no help and go hungry. Bad news is given abruptly to patients in an open ward with everyone else hearing. I have watched them burst into tears, and the team just moves on and leaves them sobbing. My 89 year old father was admitted after having a very mild heart attack. I gave the doctors the right hand side of his prescription so they could see what drugs he was on, including heart support drugs. This was completely ignored, in the ten days he was there none of them were given. I noticed he had been put on a new drug, and asked why. Apparently he had gone up to the nurses desk to ask three times in one afternoon when he was going to see a doctor, and they decided he was being a nuisance, so sedated him with a drug that caused jumpy movements as a side effect.

He developed a urinary infection which made him need a bottle frequently. The staff would not bring him one, on one occasion my daughter was visiting, he asked her if she could get him a bottle. The staff said they would come when they had time. He was getting more and more uncomfortable, my daughter went to ask where the sluice was and she would get him one, the staff rudely told her she was not allowed in there and to go away. After about 45 minutes the inevitable happened and he was forced to wet himself in front of his granddaughter. He was then catheterised, no antibiotics given, and left sitting beside his bed in just a pyjama top, with his groin and catheter on display to everyone.

No-one on that ward went home, they were all told at some point that they would have to go into a nursing home. My father had been fully independent before going in, shopping, cooking and cleaning for himself. When he was told the same thing, he pleaded with them for a trial at home. This was arranged, but he still had the jerky movements from the sedation, which I had finally persuaded them to stop - but not before they had put him on Parkinson's drugs. I asked why, and they said 'because he has Parkinsons'. I pointed out the side effects of the sedation they were giving him, and they agreed to stop them, but it was only the next day he had his trial at home.

He was really nervous, knowing how much rested on this, they told him to make a cup of tea. The physio got the milk out of the fridge and put it on the worktop. My father filled the kettle, put it on and went to the fridge as he had not seen her get the milk out. She shouted at him 'why have you done that, you can see the milk is out already', which further stressed him. His hand was shaking a bit as he lifted the kettle, she grabbed it from him and said 'It's no good, you are not safe'.

Back on the ward, he pleaded with me to help him get home, and I told the staff he deserved to go home with carers coming in. They protested that it would be cheaper for the NHS if he went into a care home that care be provided at his home. I insisted I be given the chance to try and organise this, and they agreed he was ready for discharge and I could try and set something up. As I left the ward he said to me 'I am so glad you are here, I feel safe when you are here'.

At 2.00 am I received a call that he had taken an unexpected turn for the worse. As an ex-nurse I knew what that meant. I said I would come in and had just got as far as the bathroom when they rang again to say that he had died. On arriving at the hospital I was told that he had been found in respiratory arrest and that the team had been performing CPR. There had been no discussion on a DNACPR form, and so they said they had to do it. They had no idea why he had arrested, there was no reason for it - except that they had failed to give him any of his heart support drugs from the minute he was admitted, and given him a sedative which had cardiac arrest as a side effect.

I am so sorry to have posted all this, but it just touched a nerve, there are hospitals where care of the elderly is as great as the over stretched staff can provide. And then there are ones like our local one...

I know exactly what you are referring to ... saw evidence of this on the ward myself. All elderly males left exposed on their beds waiting for nurses to attend to them. No dignity for those poor souls. Had to avert my eyes as I walked out of the ward out of respect for their privacy.

My mum has been quite verbal with some of the staff who have spoken to her like an idiot. She will not tolerate it and they can't handle patients or their carers who won't buckle under the nonsense.

Sorry to hear about what happened to your dad - unforgiveable treatment. Even if staff are overworked and stressed out there is no excuse for this. I know that nerve that it touched.

drbledu23 Tue 18-Jul-23 00:53:30

Callistemon21

Hithere

DNR =/ follow nature or believers of the Almighty

DNR = do not extend life without proper quality of life
This is letting the Almighty decide when it is your time

It is a compasionate measure to do for your loved ones when the inevitable is going to happen anyway - are you aware how brutal CPR can be?

You are under a lot of stress - beware of making decisions that are not in the benefit of the patient

Patients here have been made to agree to DNR when they are not compos mentis, are practically in a coma and without any consultation with relatives.

We have experience of this.
The problem is, the medical staff do not see the patient before they are admitted and assume the way they present in hospital is how they normally live.

It is disgraceful the way older people are made to agree to DNRs when they would have a good chance of recovery with the right treatment.

Callistemon21 - that is precisely the reason why mu mum and dad have always refused to be put under such an order. Too often it is inappropriately used by medical personnel 'playing God' as my mum calls it. One one occasion when my dad was admitted for surgery my mum had to fight off 7 doctors and consultants who kept at her and my dad on the very morning he was due to go into theatre. She refused to back down and told them that they were doctors and not there to play God... and promptly reminded them of their Hippocratic Oath!

welbeck Tue 18-Jul-23 00:51:24

i'm so sorry, B9exchange.
i have seen many wrong things over the years in different settings, all kinds of wrongness.
and some good humane practice too.
often from the most lowly members of staff.
those who glibly say, leave it to the professionals, they know what they are doing,
how do you know. you don't. you can't.

B9exchange Mon 17-Jul-23 23:42:40

It is a sad fact that care standards in different hospitals vary so widely. My family know that I have told them that on no account will I go to the nearest one, and to bribe the ambulance staff if necessary to take me to the one which is one mile further away!

The geriatric wards in that place are filthy, I have seen friends admitted to beds where the blood from the previous patient has remained on the floor during the whole of their stay. Nurses ignore calls for help, patients who cannot feed themselves get no help and go hungry. Bad news is given abruptly to patients in an open ward with everyone else hearing. I have watched them burst into tears, and the team just moves on and leaves them sobbing. My 89 year old father was admitted after having a very mild heart attack. I gave the doctors the right hand side of his prescription so they could see what drugs he was on, including heart support drugs. This was completely ignored, in the ten days he was there none of them were given. I noticed he had been put on a new drug, and asked why. Apparently he had gone up to the nurses desk to ask three times in one afternoon when he was going to see a doctor, and they decided he was being a nuisance, so sedated him with a drug that caused jumpy movements as a side effect.

He developed a urinary infection which made him need a bottle frequently. The staff would not bring him one, on one occasion my daughter was visiting, he asked her if she could get him a bottle. The staff said they would come when they had time. He was getting more and more uncomfortable, my daughter went to ask where the sluice was and she would get him one, the staff rudely told her she was not allowed in there and to go away. After about 45 minutes the inevitable happened and he was forced to wet himself in front of his granddaughter. He was then catheterised, no antibiotics given, and left sitting beside his bed in just a pyjama top, with his groin and catheter on display to everyone.

No-one on that ward went home, they were all told at some point that they would have to go into a nursing home. My father had been fully independent before going in, shopping, cooking and cleaning for himself. When he was told the same thing, he pleaded with them for a trial at home. This was arranged, but he still had the jerky movements from the sedation, which I had finally persuaded them to stop - but not before they had put him on Parkinson's drugs. I asked why, and they said 'because he has Parkinsons'. I pointed out the side effects of the sedation they were giving him, and they agreed to stop them, but it was only the next day he had his trial at home.

He was really nervous, knowing how much rested on this, they told him to make a cup of tea. The physio got the milk out of the fridge and put it on the worktop. My father filled the kettle, put it on and went to the fridge as he had not seen her get the milk out. She shouted at him 'why have you done that, you can see the milk is out already', which further stressed him. His hand was shaking a bit as he lifted the kettle, she grabbed it from him and said 'It's no good, you are not safe'.

Back on the ward, he pleaded with me to help him get home, and I told the staff he deserved to go home with carers coming in. They protested that it would be cheaper for the NHS if he went into a care home that care be provided at his home. I insisted I be given the chance to try and organise this, and they agreed he was ready for discharge and I could try and set something up. As I left the ward he said to me 'I am so glad you are here, I feel safe when you are here'.

At 2.00 am I received a call that he had taken an unexpected turn for the worse. As an ex-nurse I knew what that meant. I said I would come in and had just got as far as the bathroom when they rang again to say that he had died. On arriving at the hospital I was told that he had been found in respiratory arrest and that the team had been performing CPR. There had been no discussion on a DNACPR form, and so they said they had to do it. They had no idea why he had arrested, there was no reason for it - except that they had failed to give him any of his heart support drugs from the minute he was admitted, and given him a sedative which had cardiac arrest as a side effect.

I am so sorry to have posted all this, but it just touched a nerve, there are hospitals where care of the elderly is as great as the over stretched staff can provide. And then there are ones like our local one...

Callistemon21 Mon 17-Jul-23 22:49:41

Hithere

DNR =/ follow nature or believers of the Almighty

DNR = do not extend life without proper quality of life
This is letting the Almighty decide when it is your time

It is a compasionate measure to do for your loved ones when the inevitable is going to happen anyway - are you aware how brutal CPR can be?

You are under a lot of stress - beware of making decisions that are not in the benefit of the patient

Patients here have been made to agree to DNR when they are not compos mentis, are practically in a coma and without any consultation with relatives.

We have experience of this.
The problem is, the medical staff do not see the patient before they are admitted and assume the way they present in hospital is how they normally live.

It is disgraceful the way older people are made to agree to DNRs when they would have a good chance of recovery with the right treatment.

eazybee Mon 17-Jul-23 22:38:42

Umm.

drbledu23 Mon 17-Jul-23 22:36:40

I have taken all your kind comments on board - thank you for taking the time to do so and offer support.

Have spoken to the GP surgery today and outlined the concerns which the doctor fully understood. Had a very useful conversation on cardiac med regimes which did clarify some issues. He has assured me that as soon as dad is discharged to home and his records delivered to the surgery that they and the district nursing team will assess for a revised regime to suit my dad's current status.

Have advised my mum accordingly and the discharge team have got on the case ... finally ... through my intervention with the Integrated Care Board.

Some of you were concerned that my mum is all alone in my absence, but my brother and his wife, are liaising with the discharge teams and will be on hand when my mum reaches home. He is retired and I am not ... yet... have to move around with my job. Adjustments in my schedule to follow to accommodate the current situation. Between the three of us (4 including my mum) we will handle it. My mum has agreed to the intrusion of the care teams provided it is done under her supervision!

I am just angry that the whole experience with this hospital has yet again been so bad ... my mum and dad have done their best not to have recourse to admittance there for good reason based on past experiences. Lets hope that the new chapter is better handled away from that wretched place in the comfort of their home. It is their 69th wedding anniversary this coming weekend ....

Imarocker Mon 17-Jul-23 21:21:18

My very elderly mother was taken ill at home and it was only because she had filled in a form for the GP saying DNR and that she wanted to die at home that we were able to physically stop the paramedics from putting her on a stretcher. As it was, she was put in her own bed and died at home, peacefully and with family round her, a few days later. However, I was told that one should have the DNR form stuck up on your kitchen wall for all to see, just in case.

Witzend Mon 17-Jul-23 19:52:11

Visgir1

Serious think or ask him about a DNR.. Its not a nice thing to go through especially as an elderly patient.
Both my sister and I are Health care professionals, (she was a Intensive care sister, I'm a Cardiac Physiologist both of us still working ) when out dear mum was really poorly the GP commented there was no DNR in placed, prior to her deteriorating she was able to make up her own mind but she became very ill, no way would we put mum through that.

I've helped during Arrests many times it's a very low % that make it, it's brutal.

I’d echo that. Our next door neighbour of 80 odd, was resuscitated after a 2nd heart attack. He told me the after -effects were so painful, he wished they’d just let him die. He did in fact die a few months later anyway.

I certainly put a DNR in place for my mother, from the time she moved to a care home at 89, with already pretty bad dementia.

Visgir1 Mon 17-Jul-23 18:46:33

Serious think or ask him about a DNR.. Its not a nice thing to go through especially as an elderly patient.
Both my sister and I are Health care professionals, (she was a Intensive care sister, I'm a Cardiac Physiologist both of us still working ) when out dear mum was really poorly the GP commented there was no DNR in placed, prior to her deteriorating she was able to make up her own mind but she became very ill, no way would we put mum through that.

I've helped during Arrests many times it's a very low % that make it, it's brutal.

Witzend Mon 17-Jul-23 18:23:42

I was in hospital for nearly 3 weeks not long ago,,for pneumonia followed swiftly by pleurisy, and for at least part of that time I was in wards with patients who had dementia. I have to say I thought the staff were unfailingly kind and patient with them - one of them was constantly wandering and needed a 1 to 1 healthcare assistant with her, day and night. TBH I really felt for the staff.

Another old lady who said she was 91 had a very loud, imperious voice, and at one point called at piercing full volume to me across the ward, ’I’m afraid I’m going to have to ask you to leave, because I didn’t invite you and I wasn’t expecting you!’ 😂
It certainly livened up my day!

Delila Mon 17-Jul-23 18:12:46

Or compassionate leave, surely?

welbeck Mon 17-Jul-23 17:56:06

OP, can you not get dependency leave from work ?

eazybee Mon 17-Jul-23 17:41:56

Yes, Hithere and NotSpaghetti, I agree that although spouses are determined and don't want their partner languishing in hospital, and think they are capable, they are not. Nursing a sick person is exhausting and never-ending, which is why they have teams in hospitals. Listen to the professionals and follow their advice.

NotSpaghetti Mon 17-Jul-23 16:50:59

How old and how stressed is your mum drbledu23?
I know when my mum was in this position (at only 73) she could not take on board how sick my father was.

The information I had from her was not actually accurate and I had to go back to almost everyone she spoke to and find out what was really going on.

I think your mum may not be hearing what is being said. If you love someone you don't always hear what someone is trying to tell you - especially if they are trying to be gentle with their wording.
Thinking of you (and hoping I'm wrong) at this difficult time. flowers

Hithere Mon 17-Jul-23 16:40:25

I know my message is very direct, it comes from a place of concern and care

You are in a very tough spot.
Not being there means you rely on info from a person who is also very stressed by this
Talking to the medical team directly will avoid the incorrect interpretations

Hithere Mon 17-Jul-23 16:35:44

DNR =/ follow nature or believers of the Almighty

DNR = do not extend life without proper quality of life
This is letting the Almighty decide when it is your time

It is a compasionate measure to do for your loved ones when the inevitable is going to happen anyway - are you aware how brutal CPR can be?

You are under a lot of stress - beware of making decisions that are not in the benefit of the patient

drbledu23 Mon 17-Jul-23 16:26:57

eazybee

Presumably you are back at the hospital now.
Stand at Reception and ask politely but firmly to see the doctor, consultant , whoever is in charge of your father, and say you will not be leaving until you have an appointment; you will be available any time but you will see someone.
I don't know if the Patients Charter exists now but it worked when my mother was in hospital and I could not get a clear explanation as to her condition.
I am assuming you will be staying with your mother because she will be in no condition to care for your father after spending a week sleeping by his bedside and apparently nursing him all day.

Wish I was - I am currently unavoidably at work. Mum reports in every day from the ward.

When I spoke to her just now she had not even been informed about the potential discharge schedule ... only know myself because the two care teams called me.

'Care' today has been disinterested to say the least. My mum has just demanded to see the ward sister for an explanation of what is going on - especially as she was told by a nurse today on enquiring why he was not even receiving one of his non-cardiac meds that there was 'no point'. This is a disgrace.

Just now getting on to my dad's GP surgery to request an urgent consult on his resumption of meds.

drbledu23 Mon 17-Jul-23 15:47:43

Well I have had two calls today - one mentioned earlier from the Care Team and a second from the Integrated Care Board. The latter, a lovely lady, told me that the discharge strategy had been initiated by the hospital and that care would be provided for 12 weeks with a review at the end. Should an extension of continuing care be required then he would be re-assessed. At the moment the discharge being delayed as the oxygen not in place.

I had a frank discussion with her about the situation with regard to decision making at the hospital, insufficient explanation of the ins-and-outs regarding my dad's care, prognosis and treatment options and she was very understanding. Can only wait and see what materializes once my dad gets home Hope to get his GP and the cardiac team involved at the earliest opportunity so that we can have a thorough assessment of my dad's condition.

My dad has never expressed a desire for a DNR order, despite forcible attempts by doctors during hospital treatments to get an order slapped on him. He and my mum firm believers in the Almighty deciding when...

eazybee Mon 17-Jul-23 15:02:58

Presumably you are back at the hospital now.
Stand at Reception and ask politely but firmly to see the doctor, consultant , whoever is in charge of your father, and say you will not be leaving until you have an appointment; you will be available any time but you will see someone.
I don't know if the Patients Charter exists now but it worked when my mother was in hospital and I could not get a clear explanation as to her condition.
I am assuming you will be staying with your mother because she will be in no condition to care for your father after spending a week sleeping by his bedside and apparently nursing him all day.