It is a sad fact that care standards in different hospitals vary so widely. My family know that I have told them that on no account will I go to the nearest one, and to bribe the ambulance staff if necessary to take me to the one which is one mile further away!
The geriatric wards in that place are filthy, I have seen friends admitted to beds where the blood from the previous patient has remained on the floor during the whole of their stay. Nurses ignore calls for help, patients who cannot feed themselves get no help and go hungry. Bad news is given abruptly to patients in an open ward with everyone else hearing. I have watched them burst into tears, and the team just moves on and leaves them sobbing. My 89 year old father was admitted after having a very mild heart attack. I gave the doctors the right hand side of his prescription so they could see what drugs he was on, including heart support drugs. This was completely ignored, in the ten days he was there none of them were given. I noticed he had been put on a new drug, and asked why. Apparently he had gone up to the nurses desk to ask three times in one afternoon when he was going to see a doctor, and they decided he was being a nuisance, so sedated him with a drug that caused jumpy movements as a side effect.
He developed a urinary infection which made him need a bottle frequently. The staff would not bring him one, on one occasion my daughter was visiting, he asked her if she could get him a bottle. The staff said they would come when they had time. He was getting more and more uncomfortable, my daughter went to ask where the sluice was and she would get him one, the staff rudely told her she was not allowed in there and to go away. After about 45 minutes the inevitable happened and he was forced to wet himself in front of his granddaughter. He was then catheterised, no antibiotics given, and left sitting beside his bed in just a pyjama top, with his groin and catheter on display to everyone.
No-one on that ward went home, they were all told at some point that they would have to go into a nursing home. My father had been fully independent before going in, shopping, cooking and cleaning for himself. When he was told the same thing, he pleaded with them for a trial at home. This was arranged, but he still had the jerky movements from the sedation, which I had finally persuaded them to stop - but not before they had put him on Parkinson's drugs. I asked why, and they said 'because he has Parkinsons'. I pointed out the side effects of the sedation they were giving him, and they agreed to stop them, but it was only the next day he had his trial at home.
He was really nervous, knowing how much rested on this, they told him to make a cup of tea. The physio got the milk out of the fridge and put it on the worktop. My father filled the kettle, put it on and went to the fridge as he had not seen her get the milk out. She shouted at him 'why have you done that, you can see the milk is out already', which further stressed him. His hand was shaking a bit as he lifted the kettle, she grabbed it from him and said 'It's no good, you are not safe'.
Back on the ward, he pleaded with me to help him get home, and I told the staff he deserved to go home with carers coming in. They protested that it would be cheaper for the NHS if he went into a care home that care be provided at his home. I insisted I be given the chance to try and organise this, and they agreed he was ready for discharge and I could try and set something up. As I left the ward he said to me 'I am so glad you are here, I feel safe when you are here'.
At 2.00 am I received a call that he had taken an unexpected turn for the worse. As an ex-nurse I knew what that meant. I said I would come in and had just got as far as the bathroom when they rang again to say that he had died. On arriving at the hospital I was told that he had been found in respiratory arrest and that the team had been performing CPR. There had been no discussion on a DNACPR form, and so they said they had to do it. They had no idea why he had arrested, there was no reason for it - except that they had failed to give him any of his heart support drugs from the minute he was admitted, and given him a sedative which had cardiac arrest as a side effect.
I am so sorry to have posted all this, but it just touched a nerve, there are hospitals where care of the elderly is as great as the over stretched staff can provide. And then there are ones like our local one...