The only surgeon I've ever consulted, explained very carefully to me that my right hip bone would need to be shaved in a fairly big operation, he even circled a diagram.... unfortunately I'd gone to see him about pain in my LEFT hip!!!!
I complained to the private hospital who said they could do nothing as he was an independent!
How I wished I could leave a review or complaint somewhere! I couldn't find anywhere to do it.
A few months later a good friend became very excited that her fathers NHS op had finally been booked in - with the same surgeon! Aaarrrgh!