Has anyone else had this happen?

Quizzer

Assuming this is in the UK.
If you re-order prescriptions on the NHS app is goes direct to your GP, who can then send the request direct to your chosen pharmacy.
You are able to order the meds 7 days before the next prescription is due. Works very well in our area.

Not all meds work in this way. Controlled drugs like Tramadol are an example

It could be as simple as the type of meds you are on. I can have all of my meds a few days earlier except for my Tramadol. I cannot have that until the day it is next due.

I use Lloyds Direct, they are very good and deliver to my door free of charge. They email me a reminder when I have approx. 14 days worth of tablets left so that I can order them in plenty of time. They are delivered by Royal Mail within a few days.

I had problems at first, when i first moved house & changed Dr's. But i cant use the gp app as it still shows me 'attached' to my old gp surgery- so i explained this a couple of times to receptionists and i told them i prefer to get all my meds for 2 months at a time, together if possible, so im not ringing up very often, i also told the pharmacy where they send the prescription, who delivers them.Now after a couple of false starts they seem to be getting it-and last couple of times the pharmacy just reordered them without me asking and delivered all a bit early.Maybe you should tell gp surgery youve had no end of problems with the app & see if you can do similar? Ive never heard of Dr IQ is it even approved by your surgery/pharmacy? Which do they work with? Our gp also has a board outside in foyer for folk to write whats needed& details on a slip (not sure if you then post it inside in a box or not?, never used it) but im sure there'l be alternatives to that app if you explain youre having trouble with it?

Assuming this is in the UK.
If you re-order prescriptions on the NHS app is goes direct to your GP, who can then send the request direct to your chosen pharmacy.
You are able to order the meds 7 days before the next prescription is due. Works very well in our area.

I suggest you contact Dr IQ technical support on dr-iq.com/contact-us/ and tell them the problem you are having, they will know how to fix it.

If they don't care, it makes you wonder how necessary the meds were in the first place and why they were prescribed.

i ran out of BP meds recently.
it wasn't my fault nor the pharmacy's.
GP Practice just lie.
i've had this experience over 20 years with different GPs', for different patients.
they don't seem to care.

FlexibleFriend

I've had loads of problems, I'm on controlled drugs and if I order them early they sit on them as long as possible. Several times I have ordered them in good time and I get to the last day of tablets and still haven't received them, I get my Son or Daughter in law to phone them and give them a rocket up their ar** as if I do it I get accused of being unreasonable etc etc. I've spoken to the practice manager who assures me it wouldn't happen again but it does. It happened this week, yet again my very strong painkillers hadn't been issued and I'd taken all the ones I had after multiple phone calls and promises my Dil ended up at the pharmacy in the evening collecting my meds so that I could take them at 9.30 that evening. They don't seem to comprehend that issuing the prescription late causes knock on problems as the pharmacy doesn't hold stock or very little stock of controlled drugs.

That’s exactly my problem.
I usually end up ringing because they issue a date for the prescription I want which is when I am right down to the last tablet.
And on one occasion the chemist didn’t have the tablets in stock nor did any others near us so I had to wait days without any tablets until they were in stock again.
Some of the tablets I take recommend I don’t take a break.
Is infuriating.

I've had loads of problems, I'm on controlled drugs and if I order them early they sit on them as long as possible. Several times I have ordered them in good time and I get to the last day of tablets and still haven't received them, I get my Son or Daughter in law to phone them and give them a rocket up their ar** as if I do it I get accused of being unreasonable etc etc. I've spoken to the practice manager who assures me it wouldn't happen again but it does. It happened this week, yet again my very strong painkillers hadn't been issued and I'd taken all the ones I had after multiple phone calls and promises my Dil ended up at the pharmacy in the evening collecting my meds so that I could take them at 9.30 that evening. They don't seem to comprehend that issuing the prescription late causes knock on problems as the pharmacy doesn't hold stock or very little stock of controlled drugs.

We order ours through the NHS app and never had this issue, I usually re order with a couple of weeks of meds left. Definitely challenge it.

My surgery sends my prescription to the pharmacist who then texts me when it's ready to collect. Simple. although it's up to me to tell the GP when I'm about to need it.

You shouldn’t be going short on your BP meds 😩

I would speak to the pharmacy as well as to your GP surgery. Does your GP surgery have a pharmacist you could contact?

Is this site run by the surgery, or is it approved by them?

You shouldn't have to go without your meds at all.

My surgery has a repeat prescription order option on the web-site. I order my meds a week before they run out and have never had to wait.

I would just ring reception and raise it with them before seeing the doctor.

Also my surgery has a pharmacist attached so I would ring them if you have one.