I wonder if posters could just read what is written and reply to that, not some imaginary reply that they wish to attack? Who does pay for a service they dont receive Doodledog?
The irony!
As you say, very few people pay for a service they don't receive, so if businesses are to survive, the service has to be provided by someone else, either as an add-on to their workload, or paid for by the business owner/budget holder, who is also paying the salary of the absent worker, often for months at a time on a regular basis.
IME cover for absent colleagues comes under the bit of a contract that says 'and all other duties as are operationally necessary' or similar, so become an obligation, despite contravening the other parts of the contract that cover hours and so on, so there is little wriggle room.
Policies on anti-discrimination and so on, whilst much needed and welcome, work in favour of the person who is absent. Often that is a good thing - who wants to see people unable to take time off when they are ill? But sometimes it is far from good for the people who repeatedly (and that word is the crux of the matter) expect others to pick up their slack.
I really don't need advice about the interface between unions, members and management, but thanks, all the same
. I did a lot of training, and have a lot of experience in how that works in reality, as well as in theory. Your experience of a different workplace may be different, but I won't presume to comment on that, as just as you have no idea about the situation under which I operated, I don't know about yours.