Coincidentally, earlier today I was reflecting on the treatment received at different hospitals in recent years.
In 2020, I had open heart surgery (mitral valve repair) in a large university hospital. For the first 36 hours the care was superb as I was in an ICU. Once I was moved to a ward, it was a different story, mainly due to inadequate numbers of senior staff on some shifts, especially at night. At times, I felt as if nobody cared even though they weren't busy.
At one point, a nurse brought a drug called Furosomide which the registrar had prescribed. Despite my DH's protestations that it would cause my sodium levels to drop, she overuled him and, as a result, within 12 hours, I needed a sodium infusion! Next morning when my consultant visited with his team, he was angry about this and asked who had authorised it as it was in my notes that I shouldn't have it. All eyes dropped to the floor.
Last year, I spent a week in my local hospital being treated for a sodium deficiency. (Indapamide from my GP was the cause) Most of the staff were very caring, within the limitations of the number on duty. The main exception was an agency nurse on my last night there. She was eight months pregnant and was disinclined to complete any tasks allocated to her by the senior nurse in charge. It was after 11.00pm before the drugs round was finished and all lights were fully on until then. At one point the drugs trolley was left unlocked and unattended!
Never mind, I'm glad to have lived to tell the tale!