Blue Badge renewal denied!

DD2, a full time wheelchair user for 30 years was refused her renewal this time. She had applied in April, as her badge ran out at the end of June. She sent absolutely everything they asked for, enclosing her ‘certificate for life’ - they even had the cheek to take her payment, but she was told to appeal online then she rang regularly to find out what was going on. We had offered to send pictures of her over the years in her wheelchair and as a last resort, she offered to visit the Council offices in person, but was then told her application/appeal had been successful and she got her new badge 2 days before the old one expired - no explanation, no apology. She doesn’t mind where she parks as she can’t walk, but she needs the extra wide space for her wheelchair.

Yes, mine was rejected last May because “I walk well using the rollator and don’t appear to show signs of pain while walking” I have osteoarthritis in both ankles and feet including toes, osteoporosis in my spine, with several vertebral fractures and can’t walk unaided. The council had outsourced assessments to an independent company and I had to have a face to face assessment by one of their physiotherapists.
dylis would your gp be able to provide the medical evidence that the council require? It might be worth a try.