The OP said she doesn't want them calling at her house.Which is understandable.
Seems to me they were too tight to pay the £31. You have been generous with your time so far but there's a limit. I agree cross out your new address and write the new an repost.
I don't think I'd have asked D to go and collect there mail, I'd have made them await my return.
Royal Mail threatens to stop deliverys over dog attacks
Good Morning Sunday 9th August 2026


