It is that time of year, our current energy tariff is about to end and we are looking for a new one. I have been looking on the comparison websites but have got increasingly irritated by how they work.
1) All their price comparisons are from the standard variable tariff. So the site says Savings: £298, for the cheapest supplier, but that isn't so, I am not on the standard variable tariff and do not intend to go on it, so any savings I make will be considerably less than their headline figure. Why can they not simply say 'Cheapest tariff available' and leave it at that.
2) Most sites ask for your current tariff, but then some do not list it in their drop down menu and give you no way of saying the tariff isn't on the list, which means guessing as to what the most comparable tariff probably is or logging out and going to another site
3) I pay for energy by quarterly direct debit. On one site I accidentally clicked on the wrong payment method and then found the site would not let me change it, even when I logged out and tried to come back to it sometime later.
4) Even though I say I am on quarterly direct debit and say I want to stay on it, all the quotes I get are for monthly direct debit, and so the comparison figures are not comparable with my current payment anyway.
After looking at about six comparison websites I have managed to single down one supplier and two tariffs that are likely to be the most economical for us to use and will talk it through with DH before we make a decision.
But it has taken me all evening to do, with much unnecessary irritation. How can people be expected to use these sites and find the best deals, if the comparison sites themselves are so opaque?
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