kittylester I'm pretty sure after googling, that "Brillo" is a newish oven cleaning franchise company.
The operator lives in the village, and when I mentioned it in the shop while collecting the papers, the person behind the counter said she has used him and was so impressed that she was loath to actually use her oven after!
I suppose the thing is, that although it's a franchise, the fact that the operator lives in the village should mean that he values his reputation locally.
Word of mouth means a lot round here!